Training Assistant

4 weeks ago


Aylesbury, United Kingdom Buckinghamshire Council Full time

Location: Aylesbury

Overview

This is a new role within the fostering team, supporting Buckinghamshire’s foster carers’ learning and development.

As well as working closely with the fostering training manager, the post holder will be communicating directly with carers and the fostering team, on a daily basis, providing essential support for our training programme.

“Foster carers and their families are amazing individuals who look after Buckinghamshire’s vulnerable children and young people. Our role is to support and equip them with the tools and knowledge to provide the best care possible. This is a fantastic opportunity for someone who wants to use and develop their administrative skills to support this very special fostering community.”

The training assistant will assist in the provision of efficient administrative support for foster carer learning and development, including Microsoft Office, fostering team processes and systems, as well as liaising directly with foster carers.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

This new role is an essential part of the fostering service. The training assistant must have the capacity to learn, adapt and use the fostering training processes including LCS the children’s services database.

They will act as one of the key administrators for the online booking system for training (Eventbrite) while also maintaining carer records.

On a day-to-day basis, they will need to provide a friendly and helpful response to enquiries via email, telephone, or from callers to the office.

The training assistant will liaise with facilities/external venues regarding room bookings – changes in venue, cancellations, set up, specific requirements, accessibility (wheelchair access and disabled facilities), parking arrangements, etc.

The post holder will provide accurate training information for internal use by the fostering training manager.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We are looking for a dynamic individual, with an eye for detail, who understands the importance of supporting a robust learning and development programme, which includes maintaining training records.

This post holder will need to have strong social skills and be comfortable talking to foster carers and other key stakeholders. The post holder will need to drive as we run training courses across the county, and they may be required to attend.

This role will be ideal for someone who wants to be part of a friendly, supportive, and committed team. Most importantly you will share our dedication and passion to improve the lives of children and young people.

Please refer to the JD for more information on criteria.



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