Revenues Officer

2 months ago

London, United Kingdom CRA GROUP LIMITED Full time

23 months contract with a Local Authority

Job Summary:

This role is to process council tax work to help clear a large than expected outstanding volume at present. This will mainly be moves and correspondence.

Key Duties/Accountabilities

To manage a particular caseload in the daytoday administration billing collection and recovery of Council Tax (an annual debit of 176M) and Business Rates (annual debit of 320M) and BIDs (annual levy 4M).

Interpret and apply the Local Government Finance Act 1992 relevant regulations and Southwark Council s own policies and procedures ensuring that Best Value indicators on council tax & NNDR collection and debt reduction targets are achieved for your caseload and that quality urance frameworks are elished such that accuracy of data is maintained.

To identify and take the appropriate collection action on accounts relating to Miscellaneous Income & Housing Benefit Overpayments liaising with service departments in respect of uncollectable debts.

To seek the most efficient collection routes meeting council and customers needs and influence the implementation of best practice processes in performance and service delivery so that the team meets its collection targets and supports broader corporate objectives.

To be responsible for the accurate elishment of liability and maintenance of Council Tax NNDR and BIDS databases.

To take responsibility for a particular area of legislation and contribute to the development and implementation of Council policy in relation to Revenues HBOP and Miscellaneous income collection and to ensure that the service is operated in accordance with those policies and regulations

Essential Experience Required:

Experience in NEC Northgate and NECDM the doent management system is essential.

Experience of clearing large volumes of work quickly is essential.

Significant experience of Revenues administration working practice and procedures preferably in a delivery role is essential.

Essential Qualification Required:

5 GCSE s (including English and Maths) or equivalent or work experience of at least an equivalent level is essential.

Additional information to note:

Working hours: 36 hours per week

Up to date basic DBS check is required for the role.

The role is Hybrid. Working from home is available if required. Candidates to be available as soon as possible and be able to travel to London at least once to collect equipment on the first day of employment and then we are flexible as to any future.


The role closes soon please apply ASAP.







This role is to process council tax work to help clear a large than expected outstanding volume at present. This will mainly be moves and correspondence. Must be proficient in NEC [Northgate] and NECDM the doent management system and have experience of clearing large volumes of work quickly.

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