Customer Service Advisor

4 days ago

Enfield, United Kingdom Adecco UK Limited Full time
Are you someone that thrives on providing a comprehensive and high quality housing service to the local community? Driven to be the first point of contact for tenants, community groups, contractors and all external organisations and the general public?

Adecco Housing is seeking x2 Customer service advisor's on a temporary basis. (2 month's and 6 month's contracts) (Role likely to become temp-perm) You will be positive and flexible, with a positive attitude and have great attention to detail. You will love engaging with people and focused on building a community.

ROLE IS X5 DAYS ON SITE 8A.M-4P.M (With 1hour lunch) Will become hybrid after 1 month.

Role Profile:

An initial telephone interview as soon as possible and may require face to face interviews as well for both roles.

ROLE 1:

CSA - Hub Team

2 month contract (minimum) with potential to go perm.

Our Customer Service Advisors are the first point of cont r act for our teams, and provide excellent customer care to both our external and internal customers. They are our administrative support, helping to ensure our services run smoothly and solving problems as they arise. They work efficiently and effectively to help our teams deliver on time, on budget and practice our corporate values.

This role will focus on answering calls that come into the Association from Tenants and Contractors and working with the other advisors to ensure that the needs of our Tenants are met.

The candidate for this role must be free to work over Xmas/NY although we do close from PM Tuesday 24 th Dec to Monday 30 th Dec.

ROLE 2:

CSA - Business Support

6 month contract

Our Customer Service Advisors are the first point of cont r act for our teams, and provide excellent customer care to both our external and internal customers. They are our administrative support, helping to ensure our services run smoothly and solving problems as they arise. They work efficiently and effectively to help our teams deliver on time, on budget and practice our corporate values.

Key Tasks of the role:

  • To provide a customer focused, proactive, comprehensive and high quality administration service to internal teams and external customers. This will include responding to telephone, face to face, email, and any other correspondence enquiries made by staff, contractors residents and customers.
  • Assist the Directorate team with the administration of;
    • Voids management
    • Policy & Procedure process
    • Complaints process
    • Resident Engagement
    • Board Member paperwork
    • Minute taking at meetings
    • Procurement activities

  • Work collaboratively across the housing provider, co-coordinating and cross working to achieve efficiency and supporting other departments as appropriate.
  • Maintain relevant service related databases (e.g. Housing Management & Finance Systems), spreadsheets and contractor portal to ensure information is accurate and up to date and can be used, where necessary.


Qualifications, Experience & Knowledge Requirements:

  • Experience of property/housing management
  • Working with the public effectively and constructively in a front line service
  • Compiling and writing reports
  • Responding to complaints
  • Following instructions, and adhering to procedures
  • Facilitating customer groups


We are Adecco Housing, part of The Adecco Group. As a consciously inclusive recruiter we want to ensure that we are committed to making the future work for everyone. As a people business we put our expertise and energy into improving everyone's chances of being part of the world of work. Accessibility is important to us, so please let the Consultant know if you will require any adjustments to be made to support you best when applying for this role.

Don't miss out on this fantastic opportunity to join the team as a Customer Services Advisor, click 'Apply' now

  • Customer Service Advisor

    6 months ago

    Enfield, United Kingdom Coulter Elite Resourcing Full time

    **Customer Service Advisor** **Enfield** **Full Time, Permanent** **£23,000 - £25,500** Are you a passionate Customer Service Advisor? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Customer Service Advisor to work with their very well-established client based in Enfield. The successful Customer Service...

  • Customer Service Advisor

    5 months ago

    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their Toyota Enfield Dealership. The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre. This is a fantastic opportunity for an experienced customer service...

  • Customer Service Advisor

    5 months ago

    Enfield, United Kingdom CarStore Full time

    **Customer Service Advisor** **CarStore Direct Pod Advisor** **Location: Enfield** **14 hours per week - Saturday 9am-6pm & Sunday 10am-4pm** **A basic salary of £9,100 with, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals...

  • Customer Service Advisor

    6 months ago

    Enfield, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Southbury Leisure Centre in Enfield. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...

  • Customer Service Advisor

    5 months ago

    Enfield, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Southgate Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...

  • Customer Service Advisor Apprentice

    6 months ago

    Enfield, United Kingdom Stephen James Automotive Limited Full time

    **Customer Service Advisor Apprentice** We are currently recruiting for an Aftersales Customer Service (Service Advisor) Apprentice. The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and...

  • Customer Service Advisor

    5 months ago

    Enfield, United Kingdom Brook Street Full time

    **Customer Service Advisor** Enfield £12 per hour Temp to perm Start ASAP 1. Are you looking for shift work? 2. Do you enjoy great customer service? 3. Are you able to multitask and have good attention to detail? 4. Are you able to work under pressure? This is an exciting opportunity for a dedicated reliable individual to join a head office team...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Edgware **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom George Jax Limited Full time

    **Service Advisor** Enfield £30,000 per annum plus benefits - Main dealer, with market leading basic salaries and OTs - Exceptional working environment and excellent management **About Our Client** My client is an independently owned HGV main dealer based in Enfield **Service Advisor Job Description** - The core job responsibility is to enhance a...

  • Service Advisor

    6 months ago

    Enfield, United Kingdom Jemca Car Group Full time

    Jemca are currently offering a fantastic opportunity as a **Service Advisor** to join our business based at **Toyota Enfield.** As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers...

  • Christmas Customer Advisor

    6 months ago

    Enfield, United Kingdom Boots Full time

    Summary Job Reference: - 220047BR Enfield, Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Enfield, Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...

  • Customer Advisor

    5 months ago

    Enfield, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 23.75 hours per week, 5 days a week** **3 Month Fixed Term Contract** **Shifts available Monday - Saturday, 3.45pm - 8.30pm, Sunday 11.45am - 4.30pm** **UK Notional hourly rate £12.75 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Enfield Retail...

  • Customer Service Representative

    6 months ago

    Enfield, United Kingdom JJ Food Service Full time

    C ustomer Service Representative Do you have Customer Service experience? Then this could be the job for you. **Salary**: £24,000.00 **We are looking for applicants who have the following skills**: Strong customer service experience, ideally within a telesales environment Ability to engage with customers on the phone in a friendly, empathetic, and...

  • Customer Service Advisor

    4 days ago

    Enfield Town, United Kingdom CV-Library Full time

    Are you someone that thrives on providing a comprehensive and high quality housing service to the local community? Driven to be the first point of contact for tenants, community groups, contractors and all external organisations and the general public? Adecco Housing is seeking x2 Customer service advisor's on a temporary basis. (2 month's and 6...

  • Trainee Customer Advisor and Estimator

    6 months ago

    Enfield, United Kingdom Stephen James Automotive Limited Full time

    **Trainee Customer Advisor and Estimator (Bodyshop)** Stephen James Enfield has a unique opportunity for a Trainee Customer Advisor and Estimator to work alongside our experienced Bodyshop Estimator/VDA in our Accident Repair Centre. If you are motivated, organised and want to deliver an exceptional customer experience, then this is a great opportunity to...

  • Customer Service Advisor

    6 months ago

    Enfield, United Kingdom Construction Recruitment Services Full time

    To be part of a call centre team acting as first point of contact to receive work from clients, update work management systems and ensure data entry is correct & accurate. The role will ensure that client requirements are met in accordance with our company standards. **Main duties and Responsibilities** - Accurately records and logs interaction with our...

  • Customer Service Advisor

    6 months ago

    Enfield, United Kingdom Oakray Limited Full time

    **Oakray has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, we have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we have developed longstanding...