Policy & Service Improvement Officer

1 month ago

Haddington, United Kingdom East Lothian Council Full time

Vacancy Information

Hourly rate of pay: £23.40 - £26.13

Temporary until 31st March
Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

East Lothian children’s services have an exciting opportunity for a policy & service improvement officer. This is a unique role within the service development and review team. The candidate will have a varied remit within a team that delivers on policy and planning, quality assurance, business planning and service improvement activity. The post is temporary and fixed until 31st March . Secondments will be considered.

Candidates should have a sound working knowledge of GIRFEC, UNCRC, Corporate Parenting and The Promise and be able to apply strategic thinking to practice development and delivery. The candidate should also have experience of applying quality assurance and improvement methodology to practice.

The role of policy & service improvement officer will involve partnership working with social work teams, council departments and multi-agency partners including the third sector. Candidates should be skilled in working in partnership to lead and deliver on varied project activities to a high standard within agreed timescales.

Candidates should have a sound value base, excellent communication and report writing skills and a comprehensive knowledge about children and families social work legislation, role and responsibilities.

Candidates should work well under pressure and be able to manage competing demands from Scottish Government requests, children's services partners and the children’s services management team.

East Lothian Children’s Services are absolutely committed to keeping the Promise and ensuring the voice of children, and their families’ remain at the heart of everything we do. East Lothian children’s services are keen to recruit employees who are passionate children's rights and achieving the best possible outcomes for children, young people and their families.

We are committed to promoting an open and trusting culture at all levels of the organisation and prioritise continuous professional development and learning. Our staff are our greatest asset and we strive to be supportive, inclusive and trauma informed in everything that we do.

Our vision is to support children and young people to live with their families when it is safe to do so. We have redesigned our services to ensure that the right support is offered at the right time and our staff are involved in developing services and implementing improvement activity around this goal.

We have an accessible senior management team who are committed to recruiting the best people to compliment the wide range of knowledge and experience that exists throughout the service.

Children’s Services is located within John Muir House, Haddington with onsite parking and we promote an open, trusting and communicative culture at all levels of the organisation.

If you wish to discuss this job vacancy or working for East Lothian Council, please feel free to contact the recruitment manager on the details below:

Lisa Shine -

Home Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found

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