Senior Manager, Quality

3 weeks ago

Glasgow, United Kingdom Deloitte LLP Full time
Job description

Connect to your Industry

Deloitte provide premium quality and test engineering services to a wide range of global clients, solving the most complex testing challenges on their most significant and highest profile IT change programmes. Our team has grown rapidly over recent years, and continues to do so, combining a wealth of deep industry knowledge with both business advisory experience and technical expertise.

Our proposition differs from our competitors as we are not purely delivery focused, we pride ourselves on providing a more consultative and strategic approach to quality engineering which results in our clients experiencing a premium service and gaining higher value outcomes.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

We are looking for talented and diverse Senior Managers who have experience of working seamlessly with the client to implement a testing solution that meets their quality assurance needs. We work with leading clients and vendors across investment and wealth management landscape. You will have the opportunity to drive the test strategy and implementation on both traditional and agile implementations for top tier clients. Working with a range of clients will also provide you with the opportunity to continue developing your senior relationships with industry leaders, and grow your leadership skills. You will also play an important role in leading practice development activities such as: developing new service offerings to take to market and leading on thought leadership; contributing to the management of our business.

Responsibilities will include:
  • Collaborate with our investment & wealth management leadership teams, proposition owners and Q&TE leads to develop and implement 'Go to market' propositions to attract new clients
  • Creation of tailored test strategies and approaches for large, complex or specialised client test delivery
  • Planning and managing client test delivery, ensuring the testing meets quality, time and cost objectives
  • Providing advice on testing tools and leveraging them effectively within a testing activity
  • Reviewing test processes and practices and coaching the team on enhancement opportunities
  • Managing diverse teams within an inclusive team culture where people are recognised for their contribution
  • Supporting the management of key client stakeholders' relationships and leading teams of Deloitte and client personnel
  • Taking responsibility for budgets (or portions of budgets), client deliverables and billing
  • Leading the creation of discussion decks and proposals, and participating in client orals during the client bid process
  • Act as a role mode, helping to develop and mentor junior resources
  • Contribute to Deloitte's thought leadership in Q&TE

Connect to your skills and professional experience

To qualify for the role, Senior Managers must have:
  • Deep investment or wealth management industry expertise gained in complex client-facing environments, ideally with exposure to the CRD or FNZ technology suites
  • Experience in defining test strategies for large and complex IT change programmes within the investment & wealth management industry
  • Exceptional communication, presentation, business writing and professional skills, including being able to bridge both technical and business stakeholders
  • Experience of building and strengthening key client relationships
  • Experience of functional system testing, integration testing, user acceptance testing and non-functional testing including performance and automation
  • ISTQB Foundation Level certificate (or equivalent)
  • Test management tool expertise (such as JIRA/HP ALM/X-Ray)
  • Excellent interpersonal skills and self-driver
  • Strong leadership and management skills
  • Acute attention to detail
  • Comfortable working in a fast-paced and often changeable client environment
  • Strong commercial awareness of how change/transformation programmes operates

Additional desirable experience includes:
  • A proven track record in a top tier consultancy
  • Exposure to additional Investment Management & Wealth industry platforms such as, BlackRock Aladdin, Avaloq, SS&C and Sonata
  • Exposure to test automation tools
  • Ability to design and implement test automation frameworks
  • ISTQB Certified Agile Tester qualification (or equivalent)
  • Experience in administering a test management tool (e.g. ALM, Xray for Jira, Zephyr)

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."

-Dan

"I get to work on projects that help clients in a sector I feel truly passionate about."

-Rhiannon

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital."

-Gillian

Our hybrid working policy

You'll be based in Glasgow, London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

WPFULL SLTTECH LOCGLA LOCMAN

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