Site Services Technician, Estates

5 months ago

Chippenham, United Kingdom CBRE Full time
About the Role:
As a CBRE Facilities Associate, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You'll Do:
  • Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
  • Allocate work orders and schedule repairs from requests.
  • Review data from work order reports and create and present performance and progress status reports to management.
  • Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
  • Check rooms and furniture to identify needs for repairs or renovations.
  • Fix minor malfunctions in office equipment.
  • Research new services and appliances to facilitate operations.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You'll Need:
  • High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

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