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Temporary Accommodation Officer
2 months ago
Location: Buckinghamshire
Overview
We are looking for five talented and enthusiastic people to join our busy and forward-thinking Housing Options and Supply team in this exciting Temporary Accommodation Officer, 12 month fixed-term/secondment role. The successful applicant will support our households in temporary accommodation seeking ways to maximise move on opportunities into longer term, permanent accommodation. This role is fast paced and front facing, and the successful candidate will be able to demonstrate their customer commitment and ability to manage and build stakeholder and client relationships effectively to deliver the aims of the role.
About us
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
About the role
This role is responsible for all processes and matters associated with clients housed in Temporary Accommodation under the councils statutory homelessness duties. This role will also include management of void units working closely with our in house Temporary Accommodation teams and external providers. You will be one of our housing teams ‘go to’ people in all matters relating to Temporary Accommodation.
The post holder will work closely with clients, benefits teams and providers to protect the council financially and with the wider housing team to ensure that placements are appropriate, including undertaking of affordability and suitability assessments, formulating move on plans for all clients owed the Main Housing Duty.
You will be a great team player You will have excellent IT skills and a good eye for detail and a collaborative approach to your work. If this sounds like you then we would love to hear from you.
On-the-go:
Our ‘on-the-go’ roles mean you’ll usually start and finish your day from a base, moving around between different locations throughout the day. You won’t need a fixed desk to work from, but you’ll have access to our network where you can keep up to date with admin and the latest staff updates.
About you
You will be personable, organised and resourceful and enjoy working in a busy environment with changing priorities and a broad variety of work. You will have experience developing and maintaining strong stakeholder relationships and ideally have experience working within a partnership environment. You will have fantastic communications skills and need to be a self-starter with a can-do approach to your work and to the wider housing team objectives. You will have significant experience of working in and or managing an autonomous business area, we would particularly like to hear from candidates that come from a background of working with complex and vulnerable clients. You will be proactive and a confident communicator who has experience of leading in their business area and developing new ideas and solutions to complex problems.