Senior Operational Leader

2 weeks ago


Cardiff, United Kingdom UK Civil Service Full time

Job summary

We believe Companies House is a great place to work and we�d love you to come and join us

We�re excited to be sharing an opportunity for an inspiring leader to take their next step in their career and join us in Companies House. We believe it�s a great place to work and we�d love for you to join us

Our aim is to be the best registry of companies in the world, helping to develop and grow companies. We are committed to tackling economic crime and driving confidence in the UK economy, achieved through our brilliant people, delivering brilliant services.

Companies House is currently going through an exciting transformation � not only in terms of cultural and technical changes but also the legislation that underpins what we do and how we do it. There has never been a more exciting time to join our team.

We are seeking an inspirational leader to join the Customer Delivery Directorate, playing a central role in changing our landscape and supporting Companies House in our transformation.

Do you have vision and enthusiasm to drive forward change and new ways of working?

Do you enjoy working as part of a team?

Are you looking for a flexible way of working, with a great work-life balance?

If so, this could be the job for you

Job description

Our Senior Operational Leader will:

Join our team and embark on a journey of continuous growth and leadership development. As a valuable member of our team, you�ll enhance your existing leadership abilities while acquiring new ones.Your role will involve coaching, motivating, and guiding your team to foster a productive and organised environment, nurturing their skills, and navigating them through change. With effective communication, you will transparently communicate our performance and inspire a drive for improvement amongst others. As a proactive operational leader, you will lead by example setting the standard for others to follow. Your confidence in making swift decisions empowers you to take ownership and be accountable for your teams actions. As a leader, you will play a vital role in bringing to life our goals and values through continuous development. Your clear communication will help your team understand their significant contributions to the bigger picture. Additionally, you�ll ensure that everyone operates in alignment with our Legislative Powers, fostering a cohesive work environment.

Person specification

We�re looking for a great Senior Operational Leader...

What matters most is you � we value your motivation to grow and your dedication to empowering others to excel.As a multitasker, you plan, organise, and prioritise your workload, ensuring exceptional delivery to our customers.You possess the confidence to tackle challenges, make well informed business decisions, question existing processes and innovate to propel the business forward.You�re a natural and effective communicator, you effortlessly engage with individuals at all levels, both internally and externally, adapting your communication style to suit different audiences.Your composed and approachable manner remains steadfast even under pressure, and you maintain realistic expectations of others.As a team player, you thrive in a fast-paced environment, always placing the customer at the core of your actions.Your adaptability allows you to embrace change swiftly, while skillfully inspiring and aligning the team with new objectives.Your passion for our customers, our people and our values shine through, energising and fostering a collaborative atmosphere, cultivating an exceptional team spirit.

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipChanging and ImprovingManaging a Quality ServiceDeveloping Self and Others

Benefits

Alongside your salary of �40,676, Companies House contributes �11,783 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Join us at and experience the difference of working within a culture that values you, not only as an employee, but as an integral part of our Companies House team.�

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we�re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.�

Head to� to find out more about the fantastic benefits package we have at Companies House.��

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we�re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader.� Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing

Where will you be working?

All successful candidates should expect to attend our Cardiff office for 5 days per week during their initial training period. You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.

We're also currently exploring options for new office space in the Cardiff and surrounding areas as we're due to be moving from our current building - join us on this journey where we can support you in your career and professional growth. Details are still being confirmed about our new building and we're keeping all our colleagues updated.


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