Prosecution and Number Plate Compliance Senior Leader

2 weeks ago

Swansea, United Kingdom UK Civil Service Full time

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.��

Do you have excellent leadership qualities with experience of working in an operational environment?��

Can you challenge skilfully at senior levels whilst maintaining positive relationships?

Do you love driving continuous improvement?��

Are you an effective communicator with a passion for providing a quality service?��

If so, we would love to hear from you��

This is a fantastic opportunity to�lead and drive continuous improvement across a diverse command, while working collaboratively with key agency stakeholders.

Job description

The DVLA maintain the licensing of drivers in Great Britain and the registration and licensing of vehicles, together with the collection and enforcement of vehicle tax in the UK.�With over�50 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.��

Every vehicle registered in the UK must be correctly taxed if used or kept on a public road. This tax is collected and enforced by DVLA.�

We are looking for a passionate, authentic and professional leader to join the Senior Leadership Team in the agencies Operational Enforcement Unit, where you will play a key role in ensuring the Agency�s compliance objectives are met.�

You will work in collaboration with Her Majesty�s Court & Tribunal Service (HMCTS) and have an oversight of all Agency prosecutions. You will be accountable for ensuring a fair and equitable service and that customer service is at the heart of what we do.��

The role holder will manage a geographically dispersed team�and will be responsible for managing all elements of service delivery and performance.�

You will lead your staff with strong performance and quality measures, ensuring excellent customer service, operational delivery and improve efficiencies whilst maintaining excellent engagement with both the on-site and remote workforce. You will fully support and drive our Business Plan and Strategic Agenda, advocating and facilitating change, digitisation and modernisation.�

We will look for you to promote collaborative ways of working amongst your team and stakeholders to embed a continuous improvement culture.��

Responsibilities��

Your responsibilities will include but will not be limited to:���

Lead the Unit/Teams to support the achievement of key performance targets, performance and quality standardsEffectively lead, drive and mentor teams by promoting changes and leading teams through the change process
Providing strategic and operational direction, developing and maintaining good working relationships internally and externallyEnsuring any relevant contract management responsibilities and internal/external stakeholder communication are undertaken effectively�

For further information about the role please see the attached role profile.�

Additional information

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under �Contact point for applicants�.�

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.��

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.�

This role requires frequent travel, typically once or twice each month.

Person specification

Skills and Experience�

Operational delivery experience in a fast-paced environment.Leading/managing/supporting operational teams through structural and or cultural change.Demonstrates experience of creating an open, dynamic working environment, which encourages others to flourish and grow.A confident and passionate operational delivery professional who can effectively lead people to exceed our customers� expectations, in an environment of honesty, accountability and trust.An authentic and visible leader who role models the essential values of integrity, impartiality and independence.A credible, authentic, clear communicator and skilled influencer at all levels. Able to act strategically and decisively in alignment with the bigger picture.Able to promote an innovative culture; where shared vision, collaboration, and learning from mistakes enable continuous improvement. Willing to take managed risks, with the resilience, determination, and drive to achieve goals in line with short and long-term business priorities.Aware of the political dimensions of the business. Ability to challenge skilfully, whilst maintaining strong trusting relationships.Has the ability to lead multiple work streams, whilst building strong interpersonal and relationship capability.Raise service standards and be willing to make decisions to improve your customer�s experience.Be able to contribute to the development and continual enhancement of services.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.��

About Operational Delivery Profession�

�

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.�

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12�months.�

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and InfluencingChanging and ImprovingLeadershipMaking Effective DecisionsManaging a Quality Service

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.�

Best in class learning and development tailored to your role��An environment with flexible working options where we encourage a great work-life balance�Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme�25 days holiday, increasing by one day each year up to 30 days pro rata�Access to the staff discount portal�24-hour Employee Assistance Programme providing free confidential help and advice for staff��

There are many more opportunities and great benefits of working at DVLA, visit our for further information.���

�

  • Prosecution and Number Plate Compliance Senior

    2 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 357629**Salary**: - £40,808**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DVLA - Operations and Customer Service Directorate - Casework and Enforcement Group**Type of role**: - Operational Delivery - Senior leadership**Working pattern**: - Flexible working, Full-time,...

  • Senior Prosecution Solicitor

    4 weeks ago

    Swansea, United Kingdom The Legists Full time

    JOB TITLE: Senior Prosecutions Solicitor LOCATION: Swansea SALARY: £48,000 - £55,500 THE ROLE: Our client is offering an outstanding career opportunity for experienced Solicitors or Barristers seeking a change in career direction. This role is particularly suited to those with a criminal law, child protection or domestic abuse background who are keento use...

  • Senior Operations Leader

    3 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 288978**Salary**: - £39,428**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DVLA - Operations and Customer Service Directorate - Casework and Enforcement Group**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share,...

  • Senior Production Support Leader

    2 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 358224**Salary**: - £40,808**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DVLA - Operations and Customer Service Directorate - Output Services Group**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...

  • Senior Executive

    4 weeks ago

    Swansea, United Kingdom Hays Senior Finance Full time €28,000 - €40,000

    Employer Hays Senior Finance Location Wales, Swansea Salary GBP28000.A highly reputable, large national Accountancy Practice with an office based in Swansea. This is a fantastic role for someone who wants to progress into a tax advisory position. To effectively manage and carry out production of corporate tax returns and computations for a portfolio of...

  • Senior Executive

    4 weeks ago

    Swansea, United Kingdom Hays Senior Finance Full time €28,000 - €40,000

    Employer Hays Senior Finance Location Wales, Swansea Salary GBP28000.A highly reputable, large national Accountancy Practice with an office based in Swansea. This is a fantastic role for someone who wants to progress into a tax advisory position. To effectively manage and carry out production of corporate tax returns and computations for a portfolio of...

  • Call Centre Team Leader

    5 days ago

    Swansea, United Kingdom 123 Recruitment and Training Full time

    **Job description** Contact Centre Manager Up to £30,000 - £35,000 basic plus monthly bonus (OTE £50,000) Cardiff City Centre Flexible start date (Full time) We have a brand-new opening for an experienced team leader, or senior looking to step up This is the chance for you to be a leader of what is already a hugely successful sales team. Last month...

  • Policy Team Leader

    4 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 343677**Salary**: - £40,808**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - Strategy, Policy and Communications Directorate**Type of role**: - Policy**Working pattern**: - Flexible working, Full-time, Job share**Number of jobs available**: - 1Contents Location About...

  • Tax Senior

    4 weeks ago

    Swansea, United Kingdom Hays Senior Finance Full time €28,000 - €40,000

    You will need to login before you can apply for a job. Employer Hays Senior Finance Location Wales, Swansea Salary GBP28000.0 - GBP40000.0 per annum + Negotiable Closing date 2 Jun 2024 Your new company A highly reputable, large national Accountancy Practice with an office based in Swansea. This is a fantastic role for someone who wants to progress into...

  • Tax Senior

    4 weeks ago

    Swansea, United Kingdom Hays Senior Finance Full time

    You will need to login before you can apply for a job. Employer Hays Senior Finance Location Wales, Swansea Salary GBP28000.0 - GBP40000.0 per annum + Negotiable Closing date 2 Jun 2024 Your new company A highly reputable, large national Accountancy Practice with an office based in Swansea. This is a fantastic role for someone who wants to progress into...

  • Tax Senior

    4 weeks ago

    Swansea, United Kingdom Hays Senior Finance Full time €28,000 - €40,000

    You will need to login before you can apply for a job. Employer Hays Senior Finance Location Wales, Swansea Salary GBP28000.0 - GBP40000.0 per annum + Negotiable Closing date 2 Jun 2024 Your new company A highly reputable, large national Accountancy Practice with an office based in Swansea. This is a fantastic role for someone who wants to progress into...

  • Senior Manager

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Senior Finance Full time £45,000 - £60,000

    An independent Accountancy Practice is looking to add a key hire to head up the Tax team. You will be overseeing a team of 4 people for compliance services and bringing advisory skills to the business. Coordinate the activities of the tax department. Ensure the department provides high-quality tax services to both businesses and individual clients. Ensure...

  • Head of Strategic Workforce Planning

    4 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 356407**Salary**: - £64,108**Job grade**: - Grade 6**Contract type**: - Permanent**Business area**: - DVLA - Human Resources and Estates Directorate**Type of role**: - Analytical - Architecture and Data - Business Management and Improvement - Human Resources - Senior leadership**Working pattern**: - Flexible...

  • Compliance Officer

    4 weeks ago

    Swansea, United Kingdom M Group Services Full time

    **Delivering what we **promise** Morrison Water Services are currently looking to recruit a Defect Compliance Officer to work on our Welsh Water contract across Southwest Wales. As Defect Compliance Officer, you will support the Senior Supervisor and Area Manager in ensuring all S72 noncompliance defective works are managed to achieve the required level of...

  • Contract Compliance, Business Support and Accuracy

    3 weeks ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    **Details**: **Reference number**: - 285178**Salary**: - £31,349**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DVLA - Operations and Customer Service Directorate - Casework and Enforcement Group**Type of role**: - Administration / Corporate Support - Debt Management - Operational Delivery - Procurement and...

  • Technical & Compliance Coordinator

    3 weeks ago

    Swansea, United Kingdom Consumer Energy Solutions Full time

    **MORE GROWTH... MORE VACANCIES!** Do you want to work for the UK Market Leader in Renewable Energy? Do you want a rewarding, exciting and long-term career? Then CES want to hear from you! **Now recruiting: Technical & Compliance Coordinator** Multi-award-winning and UK market leaders CES are recruiting **Coordinators** to join our expanding Technical...

  • Deputising Senior Lead Worker

    2 weeks ago

    Swansea, United Kingdom Swansea Council Full time

    **Post title**: Deputising Senior Lead Worker **Post number**: SS.67202-V2 **Salary**: £36,298 - £40,478 per year **Directorate/department**: Social Services **Further information**: The Deputising Senior Lead Worker is a 30 hours post and will play a senior role within the Area Team structure, providing critical support for the Area Team Leader. This...

  • Technical & Compliance Coordinator

    3 weeks ago

    Swansea, United Kingdom Consumer Energy Solutions Career Site Full time

    **MORE GROWTH = MORE VACANCIES!** Do you want to work for the UK Market Leader in Renewable Energy? Do you want a rewarding, exciting and long-term career? Then CES want to hear from you! **Now Recruiting: Technical & Compliance Coordinator** Multi-award-winning and UK market leaders CES are recruiting **Coordinators** to join our expanding Technical...

  • Technical & Compliance Coordinator

    1 week ago

    Swansea, United Kingdom Consumer Energy Solutions Career Site Full time

    **MORE GROWTH... MORE VACANCIES!** Do you want to work for the UK Market Leader in Renewable Energy? Do you want a rewarding, exciting and long-term career? Then CES want to hear from you! **Now recruiting: Technical & Compliance Coordinator** Multi-award-winning and UK market leaders CES are recruiting **Coordinators** to join our expanding Technical...

  • Technical & Compliance Coordinator

    1 week ago

    Swansea, United Kingdom Consumer Energy Solutions Full time

    **MORE GROWTH... MORE VACANCIES!** Do you want to work for the UK Market Leader in Renewable Energy? Do you want a rewarding, exciting and long-term career? Then CES want to hear from you! **Now recruiting: Technical & Compliance Coordinator** Multi-award-winning and UK market leaders CES are recruiting **Coordinators** to join our expanding Technical...