Transformation and Governance Manager

4 weeks ago

Swindon, United Kingdom Nationwide Building Society Full time
As a Transformation and Governance Manager, you'll be part of a great team responsible for providing an end to end risk governance service in Retail Risk, supporting Retail Products. This will include the design and delivery of succinct and meaningful risk and process management reporting, monitoring the Issue Management profile and providing end to end Secretariat services. You'll have experience dealing with senior stakeholders, prioritising multiple deliverables and advising on all matters related to risk governance in line with BCBS239.

This role sits in the Business Support team within Retail Products, which is responsible for helping to make our members feel in control of their money and to make everyday banking, saving and borrowing easy to do.

This is a permanent role and plays an important part in supporting the governance of Retail Products through, amongst other things, helping Accountable Executives demonstrate how they are meeting their regulatory responsibilities, monitoring the outputs of Oversight and Audit reviews, and capturing discussions and outputs of management meetings.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at Swindon, Nationwide House office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing

You'll be advising on and helping to implement, an effective model for governing risks and controls across end-to-end product lifecycle management. You'll also be designing and delivering regular, succinct, and meaningful risk reporting to allow Accountable Executives to understand and manage their risks and controls effectively.

In support of this, you'll help the Senior Manager understand and monitor the Retail Products issue management profile, supporting them in ensuring committed actions are delivered on time and to the right level of quality, first time. In addition, you'll be supporting the Director of Retail Products in evidencing how they execute and evidence their regulatory accountabilities.

You'll also be part of the team responsible for providing end to end secretariat activities for a small number of management meetings. This includes agenda setting, meeting paper requests, pack creation, minute taking and action tracking. You'll work closely with the different chairs of the meetings and will have the opportunity to provide strategic input.
About you
  • Excellent stakeholder management skills; you'll regularly be engaging with senior stakeholders
  • Experience of creating insightful reporting in line with BCBS239
  • A strong understanding of risk governance and its application across the end-to-end retail product lifecycle
  • Knowledge of, and experience in, using a variety of Microsoft Office products, such as Word, PowerPoint, Excel, to a high standard
  • Experience of taking minutes and tracking associated actions
  • A proven track record of displaying excellent attention to detail in the delivery of work outputs
  • The ability to identify themes and to document them in reporting in an insightful way
  • A strong understanding of controls in relation to process management across end-to-end journeys
  • Significant experience working in Risk (or a closely related function) with good knowledge of regulation as it applies to Retail Products
  • Good understanding of the FCA's Senior Managers Regime and associated regulatory requirements

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
  • Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:
  • A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub - Access to a range of free and paid options for health and wellness.
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata
What makes us different

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.

As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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