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DIO - Substitute Accommodation Contract Assurance Officer

4 months ago

London, United Kingdom UK Civil Service Full time

Job summary

The DIO Contract Assurance Officer is an exciting opportunity for a highly motivated individual with excellent communication and analytical skills and a passion for making a positive contribution to the lived experience of Service families.�

�DIO Accommodation manages, maintains and allocates c48,000 Service Family Accommodation (SFA) properties in the UK. The provision of high-quality homes for Service Families, and consequently settled and secure family lives for Service personnel, contributes significantly to the MOD�s operational outputs. Where Defence accommodation stock cannot support demand, accommodation is sourced in the private rental sector through the Substitute Accommodation Contract, delivered by our Industry Partner, Mears.� The Contract Assurance Officer works within the Substitute Accommodation Team which manages and processes substitute accommodation applications, communicating the requirement to the Industry Partner.

�The DIO Contract Assurance Officer supports the Contract Assurance Manager in providing assurance and governance of the Substitute Accommodation Contract.�

This position is advertised at 37 hours per week.

Job description

The DIO substitute accommodation contract assurance officer supports the Substitute Accommodation Team (SAT) in ensuring the practical governance of the substitute accommodation contract.� The tasks associated are:�

Using Microsoft products and data provided by the Industry Partner; produce weekly, monthly and quarterly reportsCarrying out assurance against Key Performance IndicatorsEnsure Industry Partner conforms to JSP 464Assist Assurance team with providing feedback on the performance of Industry Partner to senior management in monthly meetingsMonitoring and reviewing complaintsUploading contract payments onto the Contract Purchasing & Finance systemCompleting assurance checksRegular engagement with Industry Partner, key stakeholders and other teams within DIOAny other duties required appropriate to the grade

Person specification

IT/Microsoft Office (desirable)Some limited travel may be required�

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipMaking Effective DecisionsDelivering at PaceChanging and Improving

We only ask for evidence of these behaviours on your application form:

LeadershipMaking Effective Decisions

Benefits

Alongside your salary of �24,040, Ministry of Defence contributes �6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.