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HR Casework and Operations Manager 202437

3 months ago

Peterborough, United Kingdom Joint Nature Conservation Committee Full time

Job summary

Why JNCC?

We�re small enough ( staff) that your voice is heard by everyone including the CEO, but big enough that we have all the skills, resources and people you�ll need to get the job done. All our staff are passionate about conservation and making a difference to the world we live in. We have a very flexible, inclusive and welcoming organisational culture. Our Executive Management provides employees with the freedom and tools you will need, and our friendly team will assist you in your role. �
�
JNCC is committed to maintaining employee health and wellbeing, whether it is physically, emotionally, financially or socially, and offers a range of benefits to support employees in this. Such benefits include the option to join the Civil Service Pension Scheme, professional and personal development opportunities as well as an exciting job in a unique environment.

Post background

HR is part of the Corporate Services team which provides support across JNCC to managers and employees on a wide range of matters. We currently support approx. 300 employees based predominantly in Peterborough and Aberdeen. The majority of HR services are in-house except for payroll.

The key responsibilities of the role are outlined below. However, this is an overview of the role and is not exhaustive.


Job description

Post Duties�

The HR Casework and Operations Manager will ensure a high-quality HR service is provided across all aspects of the employee life cycle. You will ensure accurate and timely support is provided to the Head of HR, HR Business Partners, Team leaders and Directors and your typical duties may include some or all of the following:

Managing a caseload of employment relations cases ( attendance management, probation period support) and supporting HRBPs with more complex casework and preparation for meetings with Team LeadersLine management of a small operational HR team, ensuring workloads are balanced across the team members and that individuals are developed in their roles.Supporting HR team members with escalated/more complex HR queries relating to recruitment, terms and conditions, policy and processes.Regularly monitor own and team�s work against milestones or targets ensuring a high-quality service is provided to our internal customers, and act promptly to keep work on track and maintain performance. �Demonstrate a pragmatic attitude, taking responsibility for personal development and contributing to growth within the team.Reviewing processes & templates to ensure continuous improvement and to support JNCC�s strategic objectives and changes in employment legislationEnsure the use of the HR information system and management reporting tools are optimised and data is accurateOverseeing internal pay administration, ensuring pay is processed on time and errors are rectified and account management of outsourced payroll, liaising via the Defra Group shared servicesOverseeing audit activity, ensuring relevant data is collated and recommendations are put into place and being a point of contact for auditorsOversee the administration of the employee benefits schemes, including Cycle Scheme and childcare vouchersHR budget holderManaging recruitment activity, working with vacancy managers to offer advice and flexible solutions in line with the resourcing policySupport any other HR routine or project work as required

Person specification

Please demonstrate in your statement your suitability for the position and why you are applying for the position.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceChanging and ImprovingDeveloping Self and OthersCommunicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

CIPD qualification (Level 5) or prepared to work towardsA good understanding of HR policies and up to date knowledge of UK employment law.Good IT skills including Excel, Word and HR information systems experienceThe ability to act in a highly confidential manner and exercise discretionExperience of working in a busy, fast paced HR team, providing professional advice across the full range of the employee lifecycle to employees and line managers.Experience of managing and resolving a range of HR casework, including disciplinary, performance and sickness absence managementLine management experience or can demonstrate line management behaviours

Benefits

Alongside your salary of �30,573, Joint Nature Conservation Committee contributes �8,866 towards you being a member of the Civil Service Defined Benefit Pension scheme. Equality and diversity

JNCC is committed to creating an environment where everyone feels valued and respected and see this as a good place to work. JNCC has a responsibility to ensure that we have an inclusive culture where discrimination, harassment, bullying and prejudice will not be tolerated. Our selection process is determined on fair and open competition and regardless of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, sexual orientation, marriage and civil partnership.

Continuous professional development (CPD)

Employees are encouraged to keep developing skills and professional knowledge.
JNCC has made available, and encourages employees to use, on average, five working days per annum for CPD activities with access to related funding

Leave entitlement

JNCC annual leave allowance is 25 days per annum. After five years� service, leave entitlement increases to 30 days per annum.
In addition to annual leave, JNCC offers 12 public and privilege days per annum, three of which are explicitly reserved for office closure between Christmas and New Year.

Work/life balance

JNCC supports flexible working hours and practices to help employees strike a good balance between work life and personal life.

Our policies are family-friendly and include flexi-time, flexible working patterns, compressed hours and dispersed working. JNCC also offers paid maternity, paternity, adoption and shared parental leave, over and above the minimum statutory entitlements. Some work/life balance benefits are available following a minimum length of service.

Any move from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

Civil Service Pension

Employees will have the opportunity to join Civil Service pension arrangements, which include a valuable range of benefits. JNCC makes a significant contribution to the cost of employee pensions.

Employee Assistance Programme

JNCC provides employees with a free and confidential support service which gives unlimited access to information, advice and emotional support to help employees prepare for and manage all of life's ups and downs, events and challenges.

Trade Union

JNCC has entered into a partnership agreement with its recognised Trade Unions: Prospect and PCS, which employees are able to join and be involved with.

Salary sacrifice schemes

Employee Discount Scheme

Civil Service Sports Club