Service Advisor Car Dealership
2 months ago
Location: Alperton Wembley HA0 1BX
Salary: Up to 34000 (depending on experience) bonus (OTE Up to 40000)
Monday to Friday 42.5 Hours Per Week (1 in 4 Saturday mornings)
Department: Aftersales
Our client is an industry leading and awardwinning employer who are actively looking to recruit a Service Advisor for their dealership in Alperton Wembley.
Job Purpose:
To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service Process Development Plan and support continuous process improvement. You ll demonstrate our clients Purpose Principles and Ambition (PPA) in all dealings with colleagues customer and prospects.
Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. Youll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background they are looking for applicants who can demonstrate drive commitment and enthusiasm along with willingness to contribute to the team and more importantly their customers.
Essential Skills & Experience:
Administrative experience.
Able to handle sensitive and confidential information.
Excellent communication and customer service skills with experience handling complaints.
Evidence of customer facing administrative experience.
Experience in a selling/customer service environment.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of Right to work in the UK
To apply for this exciting role please submit your full CV in the strictest of confident to Lynne at Pybus Recruitment.
Send CV to or call
RequirementsKey Responsibilities:
Drive the standard in customer care with the diverse customer base.
Manage the relationship between customer and dealership.
Manage the service process effectively.
Go beyond process in delivering exceptional customer service.
Deliver effective valueadded sales solutions to customers to ethically promote the wide range of our clients products and services.
BenefitsIn addition to receiving a competitive salary for the right candidate this position will offer:
Industry leading package
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
Bonus payments based upon your performance
Pension Scheme & Life Assurance
Ford Privilege vehicle purchase scheme
Discount on Service Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
Cycle to work purchase scheme
Access to Perks at Work discount website
AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR
Driving Licence
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