Contract Officer
1 month ago
What will you be doing?
The successful candidate will:
Work with Contract and Account Managers to develop and use appropriate systems and tools (such as the risk matrix tool) to manage and monitor contractual compliance with internal and external providers in order to ensure that quality services are provided to service users
Identify contractual compliance shortfalls and liaise Commissioners and Contract and Account Managers to recommend the appropriate course of action. To professionally challenge poor practice and carry out ongoing work with providers to address any such shortfalls and ensure improvement of service provision and quality and the management and mitigation of risk.
Where appropriate, to gather information or carry out an initial visit to a provision which has not previously been used or monitored where a Service User is being placed for the first time.
Monitor notifications of concerns and report evidence of any trends in performance, concerns and other issues to the relevant Contract and Account Manager and support key Managers, Commissioner, CQC, Quality Improvement, Operations and Safeguarding Teams in the event of provider failure.
Ensure providers are aware of and comply with all relevant legislation and contract requirements as well as current priorities and strategies across both Councils.
About you
The successful candidate will:
Be educated to A Level / NVQ Level 3, GCSE Maths and English Grade C
Have an up to date and credible level of knowledge and understanding relating to commissioning and contract management.
Have knowledge of policy, legislation and guidance relating to Commissioning and Contract Management.
Have an understanding of how to apply performance measures and evaluation methodologies to deliver improvement.
Have the ability to problem solve on a wide range of issues and to seek the necessary information and guidance to make an appropriate decision or recommended course of action
Have good analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and utilise it to inform strategy development.
Have experience of using information management systems to produce good quality data in a variety of formats.
Have extensive office administrative experience and be fully proficient at using IT systems, with a good working knowledge of the Microsoft Office package
Have knowledge of Health and Safety Legislation.
Have knowledge of Data Protection and Equal Opportunities legislation and their requirements
Have an understanding of financial management, procedures, and processes
Be able to prioritise workload
Be able to consistently produce work of a high standard
Have good interpersonal skills and the ability to communicate in a friendly, open, and constructive manner via email and telephone
Be able to work on own initiative with minimal supervision
Have commitment to continuous service development
Be adaptable and flexible to the needs of the Team with a willingness to learn and develop.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
Flexible working Flexible Bank Holidays A comprehensive wellbeing package Our Cambs Rewards employee discounts A comprehensive pension scheme. IDEAL staff equality, diversity and inclusion network. Camweb our staff intranet helping to keep you informed An employee recognition scheme-
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