Building Liaison Officer

2 months ago

Nottingham, United Kingdom Driver and Vehicle Standards Agency Full time

Job summary

Are you an organised individual who enjoys a varied and busy working environment?

Do you enjoy working with a range of internal and external stakeholders, and developing trusted working relationships?

If so, we have an exciting opportunity available for a Building Liaison Officer to join our team and would love to hear from you

Job description

In this interesting role, you will be responsible for assisting with the delivery of facilities services to customers and colleagues within our Unity Square office, based in Nottingham. This will include overseeing the smooth day-to-day operations of our premises and mail, ensuring a safe, efficient, and well-maintained working environment.

As Building Liaison Officer, you will manage the Facilities Desk, ensuring that all protocols and procedures are constantly adhered to whilst supporting DVSA colleagues. This will include assisting staff with the booking and coordination of meeting rooms, undertaking messenger duties, including accepting deliveries, and ordering services and supplies as required.

You will be responsible for supporting management in maintaining full compliance with health and safety regulations, ensuring the smooth operation of the premises and responding to daily operational needs as they arise. This will include acting as Incident Controller and First Aider, and liaising with HMRC Estates Team to arrange training for first aiders, fire wardens and other Health and Safety related training.

As you will have a customer facing role, you will liaise with internal stakeholders to address and resolve building related issues, and build relationships with external suppliers and service providers, ensuring effective collaboration to support the ongoing needs of the building.

Your key responsibilities will include, but are not limited to:

Managing email inboxes and filing systems, and responding to queries and requests.Supporting the wider team as and when required, including chasing work orders, replying to emails and making phone calls.Developing relationships with external suppliers, contractors and sub-contractors to ensure statutory compliance and maintenance of service standardsUndertaking post opening by midday each day, ensuring post is properly prioritised.

For more information about the role and responsibilities please see the attached Candidate Pack.

Person specification

About you

You will be a highly organised individual, with excellent attention to detail, who is comfortable working within a fast-paced environment whilst handling multiple competing priorities. You will confidently use initiative to re-prioritise tasks as required, whilst ensuring that daily tasks are still completed.

You will have excellent interpersonal skills and enjoy a customer facing role where you will liaise with a range of stakeholders with varying enquiries. You will be approachable and enjoy developing positive, trusted relationships with external suppliers and colleagues alike. You will be an articulate communicator, both verbally and in writing, who can adapt your communication approach to suit your audience.

You will be willing to undertake Manual Handling Training and First Aid Training once in the role.

Additional Information

This role is based in and will form part of the working arrangements agreed with you.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We�re working hard to:

make roads safer.improve services for our customers.make road transport greener and healthier.harness the potential of technology and data.grow and level up the economy.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our .

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceDelivering at PaceWorking Together

We only ask for evidence of these behaviours on your application form:

Managing a Quality ServiceWorking Together

Benefits

Alongside your salary of �23,847, Driver and Vehicle Standards Agency contributes �6,908 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Benefits

An environment with flexible working options where we encourage a great work-life balance.Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.8 Bank Holidays plus an additional Privilege Day to mark the King�s birthday.Latest IT and Tech devices.A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.Wide range of discounts schemes on high street names.Employee assistance program for health and wellbeing.Cycle to work scheme and Gym membership offers.For more information see

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