Programme Manager

4 weeks ago

Bromley, United Kingdom Bank of America Full time
Job Description:

Job Title: Programme Manager

Corporate Title: SVP & Director

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Location: Bromley

Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Role Description:

The role is responsible for project managing and governance relating to the International Deepening initiative, within the Global Operations Project Management Office as well as individual Global Operations project and SME teams. This includes 49 separate initiatives in EMEA, APAC & LatAm.

Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline. There will be 3 project managers within the PMO, and this role will be the lead project manager.

Responsibilities Include:
  • Establishing the overall Global Operations Project Management Office structure for the program, including charters, governance routines, reporting and escalation criteria
  • Understanding the routines in place across Business, Technology and International which will require input to and from Operations and establish appropriate routines.
  • Supporting all GO governance activities defined in the program structure.
  • Working with Global Operations SMEs/project teams to create overall project plan and key milestones.
  • Cascading global and regional (business & tech) project priorities and changes into respective work groups.
  • Ensuring initiatives remain on course for the timely execution of Global Operations deliverables.
  • Maintain Red, Amber, Green scorecards working with Global Operations teams to draft and implement go to green plans where obstacles or challenges have been identified.
  • Providing a forward horizon scan of potential risks or opportunities.
  • Input into working groups as required.
  • Delivering high quality and meaningful project health reporting for Global Operations senior management.

What we are looking for:
  • Significant project and change management experience with competency in designing, managing, and implementing material people, process, and technology change.
  • Business acumen across BAC lines of business with industry understanding of Global Payment Services products and services.
  • Excellent interpersonal skills with an ability to develop business partnerships across teams and organizations.
  • Expert communication skills, both written and verbal with a proficiency for interacting at all levels in the organization. Experience of preparing and presenting materials to a senior leadership audience
  • Natural curiosity with strong aptitude for problem solving.
  • Experience navigating within and across complex business environments.
  • Highly organized with an ability to manage conflict with minimal noise.
  • Ability to manage multiple competing priorities against established deadlines.
  • Effective communication and listening skills to drive engagement and collaboration with key business, operations, and technology partners.
  • Effective analytical capabilities with a proven ability to think strategically end-to-end and execute tactically.
  • Attention to detail - to be utilised to review and challenge materials including BRDs

Additional Skills, preferred but not essential:
  • Continuous Improvement
  • Process Design
  • Critical Thinking
  • Strategic Thinking
  • Conflict Management
  • Decision Making

Benefits of working at Bank of America

UK
  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
  • Use of a flex fund to use towards benefits
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirement.

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