HR Advisor

3 weeks ago

Coventry, United Kingdom Cadent Gas Limited Full time
At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

About the Role

As a HR Advisor within the ER Cases team, you will be managing a high volume of caseload in accordance with departmental service level agreements (SLA's) and People Policies, seeking support from the HR Business Partner for their respective area or the Head of People for complex employee relations and litigation. You will be supporting managers in the handling of the cases, advising them on the best practice to enable a fair and reasonable decisions or applications of policies and procedures.

As the role covers our West Midlands network, there will be a requirement to travel across the Cadent West Midlands Gas Distribution Network and sited location, to support case management activity for customer base and attendance at meetings and hearings.

What you'll get to work on

  • Provide advice and guidance on a range of topics including:
    • Disciplinary cases up to and including dismissal and appeal
    • Sickness cases at all levels up to and including potential medical redeployment/ill health dismissal and/or sickness absence Step 3 dismissal; advise on reasonable adjustments
    • Performance improvement cases at all levels up to and including potential redeployment, PIP and Dismissal
    • Grievance cases at all levels
    • Other cases as required including but not limited to flexible working requests, talent mapping, diversity & inclusion, drugs & alcohol, death in service
  • Ensure outcomes & follow up action are undertaken, updating the case management system, and ensuring transaction of the case to close
  • Provide administrative support at formal hearings or meetings as required either by the People Policy or as directed by your Manager or your stakeholder to ensure a robust and customer focused service
  • Proactive participation in best practice reviews of cases to ensure continuous learning and process improvement


What we are looking for

  • CIPD qualified or proven relevant experience
  • Experience managing cases and transactions to service level agreements (SLA's), guiding and supporting people at all levels in administration
  • Excellent understanding of external good practice i.e. ACAS requirements for policies/processes
  • Experience of supporting formal meetings & hearings
  • Ability to work under pressure and deliver high quality work in a timely manner
  • Ability to manage a high workload in line with challenging SLA's, multi-task and prioritise work to offer a consistently high level of service
  • Effective stakeholder relationship management
  • Ability to confidently challenge current ways of working and influence change
  • Clear and confident communicator (verbal and written) with the ability to adapt communication style in given situations
  • Resilient and tenacious approach

What's In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
  • Funding and support towards completing qualifications
  • Ample opportunity for progression within the business
  • Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:
  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
  • 25 days holiday, plus statutory days, and an option to buy more
  • Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
  • Strong focus on supporting you as an individual including:
  • Flexible working
  • Strong commitments to ED&I
  • Generous family provision policies
  • Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
  • My Offers membership card - offering discounts and savings from hundreds of retailers
  • 2 paid volunteering days per year
  • Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

Diversity and Inclusion

Don't meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

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