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Sales Assistant

3 months ago

Canterbury, United Kingdom WH Smith Retail Holdings Limited Full time
Job Description

Sales Assistant - WHSmith - Canterbury

Contract Type: Permanent

Working hours: 16

As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they're sharing their journeys with us.

Vacancy is a 16 hour role working flexibly on ANY hours on ANY days.

The Store opening hours are:

08:30 to 18:00 Monday to Saturday
10:00 to 16:00 Sunday's

Therefore you will need to be available to work up to 1 hour either end of those hours

There will be opportunities for additional hours during peak trading periods, to cover absence/holidays and at the annual Store Audit.
Your primary store will be Canterbury, however, you may be required to work in the following Stores at the needs of the business, Deal, Dover, Hempstead Valley, Maidstone, Sittingbourne, Westwood Cross (Broadstairs), with your travel costs and time being paid. This will be by exception, but is a requirement.

You will be working independently on occasion with the appropriate Health & Safety safeguards.

Following successful completion of your probationary period, you will be opening and locking the store along with the rest of the store team and also be a keyholder with extra responsibility pay.

What being a Sales Assistant is all about:
  • Delivering an exceptional customer service to all customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

What our Stores would love to see:
  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals

How we reward our teams:

We know you'll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers' hearts for 230 years. But this doesn't mean that we're resting on our laurels - Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.