Customer Assistant

4 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time
Customer Assistant - Hemel Hempstead

Hours

Sun

Sat Purpose


To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products.

As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services
  • We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback, asking for this regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability
Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.


We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.

We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

  • Customer Assistant

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Hemel Hempstead Hours - Flexiblewk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri All the detailsCustomer Assistant - Hemel Hempstead Hours- Flexible wk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Hemel Hempstead Hours - Flexiblewk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri All the detailsCustomer Assistant - Hemel Hempstead Hours- Flexible wk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Hemel HempsteadHoursWeek 1Sunday :00Wednesday :00Thursday :00Saturday week 2Monday Wednesday Friday Saturday PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Assistant

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Hemel Hempstead - Hourswk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...

  • Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Hemel HempsteadHoursWeek 1Sunday :00Wednesday :00Thursday :00Saturday week 2Monday Wednesday Friday Saturday PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Hemel Hempstead - Hourswk 1Mon Thur Fri Sat week 2Sun Tue Thur Fri PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...

  • Customer Assistant

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities Serve our customers efficiently, both on...

  • Customer Assistant

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...

  • Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...

  • Customer Assistant

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryWork PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday All the detailsWork PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryWork PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday All the detailsWork PatternWeek 1Monday Wednesday Friday Saturday Week 2Sunday Wednesday Thursday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Cafe Customer Assistant

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryCafé Customer Assistant - Hemel HempsteadHoursWK 1 Tues Sat WK2 Fri Sat All the detailsHours WK 1 Tues Sat WK2 Fri Sat Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...

  • Cafe Customer Assistant

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryCafé Customer Assistant - Hemel HempsteadHoursWK 1 Tues Sat WK2 Fri Sat All the detailsHours WK 1 Tues Sat WK2 Fri Sat Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...

  • Sales Customer Service Administrator- Fixed Term

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionJob Title: Sales Customer Service Administrator: Fixed TermPosition Location: Hemel HempsteadPosition SummaryContribute to the smooth running of the Sales Order Processing Department by supporting the UK Sales Teams in achieving their targets, resulting in increased sales; CAS score and outstanding customer experience. The role will be split...

  • Sales Customer Service Administrator- Fixed Term

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    Job DescriptionJob Title: Sales Customer Service Administrator: Fixed TermPosition Location: Hemel HempsteadPosition SummaryContribute to the smooth running of the Sales Order Processing Department by supporting the UK Sales Teams in achieving their targets, resulting in increased sales; CAS score and outstanding customer experience. The role will be split...

  • Customer Support Advisor

    6 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Trinity Estates Full time

    Customer Support Advisor (Out of Hours) position at Trinity Estates Location – Homebased Working Hours – 17:00 – 00:00 Monday – Friday Salary – £23,000 per annum About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country,...

  • Administration Assistant

    7 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Group Full time

    Administration Assistant - Hemel HempsteadAbout The Role Are you looking for a fun and fast paced environment to work in, with great benefits? Do you have excellent organisation and prioritisation skills? Are you looking for a business that is financially stable and has very exciting growth plans? The Why... Join Hollywood Bowl Group as an Administration...

  • Administration Assistant

    7 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Group Full time

    Are you looking for a fun and fast paced environment to work in, with great benefits?Do you have excellent organisation and prioritisation skills? Are you looking for a business that is financially stable and has very exciting growth plans?The Why... Join Hollywood Bowl Group as an Administration Assistant, in return you'll get:35-hour contract, plus 30 days...

  • Supermarket Assistant

    7 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time

    Supermarket Assistant Join our team at Craig Tara located on the spectacular coast of West Scotland with its sandy beaches and beautiful mountains of Arran across the sea.Dunure Road, Ayr KA7 4LB GBRJob DetailsCome and join our One Great Team here at Haven as a Supermarket Team MemberAs part of our Retail Team, you will... Greet customers when they are in...

  • Gift Shop Assistant

    6 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time

    Gift Shop Assistant Join our team at Craig Tara located on the spectacular coast of West Scotland with its sandy beaches and beautiful mountains of Arran across the sea.Dunure Road, Ayr KA7 4LB GBRJob DetailsCome and join our One Great Team here at Haven as a Supermarket Team MemberAs part of our Retail Team, you will... Greet customers when they are in the...