Resilience Testing Team Manager

1 month ago

London Central, United Kingdom Northern Trust Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department

The First line of Defense - Operational Resilience Testing Manager will support the Operational Resiliency Program and be part of a global, program resiliency testing team, where the focus is on managing resiliency testing processes and activities within the detailed Risk & Control Enhancement Plan. This will be accomplished by oversight on the development and enhancement, execution, and design of various resilience testing and exercise scenarios. Responsibilities also include oversight and ownership of a comprehensive inventory of resiliency scenarios and Important Business Services (IBS) capabilities testing methodologies.

The key responsibilities of the role:

  • Manages and provides oversight on the development, execution, and design of complex Operational Resiliency tests and exercises to assess and enhance the Northern Trust's ability to respond, and recover from disruptions.
  • Integrates Operational Resiliency testing and exercises into the existing landscape of testing and exercises and understands how the Northern Trust's various testing regimes promote Enterprise Resiliency.
  • Oversees the development and design of a comprehensive scenario inventory of severe but plausible scenarios.
  • Leads the design and execution of IBS Capability Testing Methodology including test objectives, scope, and success criteria.
  • Evaluates and analyzes the results of end-to-end resilience exercises and tests and provides recommendations for identified resilience gaps.
  • Escalates gaps identified from resilience tests and exercises in a timely and effective manner.
  • Provides training and support to business unit leaders and other stakeholders on resilience scenario testing and methodology.
  • Coordinates and oversees exercises performed with 3rd parties and external partners.
  • Determines quality objectives, standards, and levels, with input from stakeholders, to establish the basis for quality outcomes.

Skills/ Experience

The successful candidate will benefit from having:

  • Substantial experience in leading and performing testing and exercises with experience in Enterprise Resilience Tests and Exercises, business continuity and/or disaster recovery.
  • Extensive experience with Business Continuity Planning and Disaster Recovery Planning and a high-level understanding of the threat landscape.
  • Previous experience of people management
  • Deep knowledge of resilience testing and exercise methodologies including tabletop exercises, functional exercises, isolated recoveries, and full-scale simulations.
  • Ability to consume functional and non-functional requirements and ensure complete test coverage.
  • Experience developing testing scorecards, and effectively and efficiently communicating test status at different levels of the organization (i.e., from individual contributor to Management)
  • Ability to lead test strategy, test plan, and test case compilation, ensuring that testing artifacts are complete, consistent, comprehensible, traceable, and feasible, that they confirm to standards, and that they provide complete coverage including positive, negative, functional, non-functional, performance, and security testing.
  • Demonstrated understanding of business and technology operations, resources, priorities, and policies.
  • Ability to lead teams and develop/maintain relationships with stakeholders from various lines of business and functional areas.
  • In-depth knowledge of Financial Services' business capabilities, applications, processes, and infrastructure required to deliver end-to-end capability.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the "Apply" button below.

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