Booking Clerk/Receptionist
4 weeks ago
Role Summary
To provide a professional, efficient and effective patient administration and appointment booking/reception service to patients and visitors in accordance with Trust policies and standards, acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.
About the Role
Are you looking for an exciting opportunity and a chance to be in involved with new technology, then come and join us in our trial of Skin Analytics Artificial Intelligence software for suspected skin cancer lesion detection. Candidates will provide admin support and develop processes to facilitate successful implementation of this system to patients and visitors attending the Dermatology Department, Exeter.
Attention to detail and accuracy are essential, as are good communication and interpersonal skills. You need to be able to work with a Multidisciplinary team and have the ability to use your own initiative and be able to prioritise your workload to meet the changing needs of the Department. It is essential that you have the ability to deal with patients calmly, sensitively and efficiently both on the telephone and in person.
You will need excellent keyboard skills and strong administrative experience. Experience of working in an office environment and on reception would be desirable. Training needs will be identified and actively supported. Previous knowledge of working in a Hospital environment would be an advantage.
Working Pattern: 37.5 hours per week, Monday to Friday.
Interview Date: To be confirmed.
For further information please contact: Shirley Rickard; Administration Service Manager on or
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
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