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Operations Manager
4 weeks ago
We are working with an Insurance firm who are looking for an Operations Manager to join their team on a permanent basis. The firm are looking for someone responsible for the overall operational activities in the call centre. They will be fully accountable for ensuring that all KPI's are met, staff are developed to the highest potential and that the business is represented in the highest of standards at all times.
What will you be doing:
- Working alongside other key stakeholders and clients they will improve organisational processes to drive continuous improvement in relation to quality, productivity and efficiency
- Leading and motivating the team to achieve success through establishing clear expectations of performance, reviewing individual and team progress and taking proactive action to bring performance back in line where required
- Looking at ways to improve the quality of our claim handling and processes to enhance the customer experience and NPS score
- Owning feedback provision and data analysis to drive improvements
- Facilitating a culture of open and honest two way communication ensuring key messages are cascaded.
Our client is looking for someone with:- Experience as an Operations Manager or Team Leader within a regulated market
- A proven track record of continuous improvement, particularly in contact centres
- A results-driven mindset
- A proven FCA knowledge and understanding, with the ability to mentor and educate others on this
- A strong knowledge of reporting, analysing and trend spotting across all areas of the business
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Operational Excellence Manager
1 week ago
Chester, Cheshire, United Kingdom Michael Page Engineering & Manufacturing Full timeThis role as Operational Excellence Manager in the FMCG industry demands a professional with a strong background in engineering and manufacturing. The successful candidate will be responsible for driving operational efficiency within the company's Deeside location. Client Details Our client is a leading firm in the FMCG industry with a strong presence in...
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Commodity Operations Manager
3 weeks ago
Chester, Cheshire, United Kingdom Bank of America Full timeJob Description: Job Title: Commodity Operations Manager Corporate Title: Up to Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...
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Area Operations Manager
3 weeks ago
Chester, Cheshire, United Kingdom MIT - Community Pubs Full timeArea Operations Manager In this role you'll be responsible for our community pubs in the North West with a patch of 17 pubs. The area spans across North Wales, Chester, Stoke and into Manchester with a mixture of high volume food pub, wet led and a hotel. It's a hybrid role with the opportunity to work within our pubs, home, and our new pub support centre....
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Area Operations Manager
2 weeks ago
Chester, Cheshire, United Kingdom MIT - Community Pubs Full timeArea Operations Manager In this role you'll be responsible for our community pubs in the North West with a patch of 17 pubs. The area spans across North Wales, Chester, Stoke and into Manchester with a mixture of high volume food pub, wet led and a hotel. It's a hybrid role with the opportunity to work within our pubs, home, and our new pub support centre....
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Operations Administrator
4 weeks ago
Chester, Cheshire, United Kingdom Food Recruit - Search & Selection Full timeOperations Administrator Chester, Cheshire 30,000 to 35,000 About Us: Our client is a leading figure in dairy manufacturing, supplying premium products to specialist retail outlets and high-profile venues nationwide. Overview: We are seeking a dedicated Operations Administrator to support our factory operations. This role involves...
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Operations Administrator
2 weeks ago
Chester, Cheshire, United Kingdom Food Recruit - Search & Selection Full timeOperations Administrator Chester, Cheshire 30,000 to 35,000 About Us: Our client is a leading figure in dairy manufacturing, supplying premium products to specialist retail outlets and high-profile venues nationwide. Overview: We are seeking a dedicated Operations Administrator to support our factory operations. This role involves...
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Operations Administrator
2 weeks ago
Chester, Cheshire, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as an Operations Administrator on a 9 month contract in a fast-paced and varied environment. As Operations Administrator, your role will be to produce contracts between clients and 3rd parties. You will ensure compliance is 100% accurate and resolve any queries in an efficient manner. 23,000 pro...
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Operations Administrator
4 weeks ago
Chester, Cheshire, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as an Operations Administrator on a 9 month contract in a fast-paced and varied environment. As Operations Administrator, your role will be to produce contracts between clients and 3rd parties. You will ensure compliance is 100% accurate and resolve any queries in an efficient manner. 23,000 pro...
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Grounds Maintenance Operative
2 weeks ago
Chester, Cheshire, United Kingdom CBRE Full timeGrounds Maintenance OperativeJob ID170199Posted03-Jun-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Chester - England - United Kingdom of Great Britain and Northern IrelandJob Title: Grounds Maintenance OperativeBased At: Broughton, ChesterReports To: Grounds SupervisorHours of Work· Summer : 07:00 to 16:00...
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Head of Operations
3 weeks ago
Chester, UK, Cheshire, United Kingdom YOU Exclusive Full timeWe’re looking for a Head of Agency Operations to join our growing events and experiential creative production client!You will play a pivotal role in the operations of the business as they go through a period of hyper-growth and office move. We're looking for someone who has been on a similar journey before and understands the potential pitfalls and how...
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Supply Chain Manager
4 weeks ago
Chester, Cheshire, United Kingdom Glen Callum Associates Full timeSupply Chain Manager - Automotive Aftermarket As a Supply Chain Manager, you will have experience of inventory, stock control, purchasing / procurement and supplier relationships within the automotive parts industry. You will be joining a well-established wholesaler of automotive aftermarket parts operating across the UK and Europe. This is a fantastic...
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Supply Chain Manager
2 weeks ago
Chester, Cheshire, United Kingdom Glen Callum Associates Full timeSupply Chain Manager - Automotive Aftermarket As a Supply Chain Manager, you will have experience of inventory, stock control, purchasing / procurement and supplier relationships within the automotive parts industry. You will be joining a well-established wholesaler of automotive aftermarket parts operating across the UK and Europe. This is a fantastic...
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Project Management Opportunities
4 weeks ago
Chester, Cheshire, United Kingdom KBR Full timeTitle:Project Management OpportunitiesSellafield Ltd awarded a 20-year contract to four organisations in May 2019, which will help deliver the site's decommissioning programme, with KBR acting as the Integration Partner. The Programme and Project Partners (PPP) has been developed to help make the Sellafield site safer, sooner. The new approach will support...
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National Account Manager
3 weeks ago
Chester, Cheshire, United Kingdom Barry Callebaut Full timeThe National Account Manager will act as the lead contact in this key sector by developing new business, servicing existing business and building long standing relations with the UK Vending Industry. Whilst this is a customer facing Account Management role, you will also develop an important relationship with the key internal functions such as R&D,...
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National Account Manager
2 weeks ago
Chester, Cheshire, United Kingdom Barry Callebaut Full timeThe National Account Manager will act as the lead contact in this key sector by developing new business, servicing existing business and building long standing relations with the UK Vending Industry. Whilst this is a customer facing Account Management role, you will also develop an important relationship with the key internal functions such as R&D,...
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Department Manager
3 weeks ago
Chester, Cheshire, United Kingdom Ralph Lauren Full timeCompany DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...
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Department Manager
2 weeks ago
Chester, Cheshire, United Kingdom Ralph Lauren Full timeCompany DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...
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IT Project Management Opportunities
4 weeks ago
Chester, Cheshire, United Kingdom KBR Full timeTitle:IT Project Management OpportunitiesSellafield Ltd awarded a 20-year contract to four organisations in May 2019, which will help deliver the site's decommissioning programme, with KBR acting as the Integration Partner. The Programme and Project Partners (PPP) has been developed to help make the Sellafield site safer, sooner. The new approach will...
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Information Management Opportunites
2 weeks ago
Chester, Cheshire, United Kingdom KBR Full timeTitle:Information Management OpportunitesSellafield Ltd awarded a 20-year contract to four organisations in May 2019, which will help deliver the site's decommissioning programme, with KBR acting as the Integration Partner. The Programme and Project Partners (PPP) has been developed to help make the Sellafield site safer, sooner. The new approach will...
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Information Management Opportunites
4 weeks ago
Chester, Cheshire, United Kingdom KBR Full timeTitle:Information Management OpportunitesSellafield Ltd awarded a 20-year contract to four organisations in May 2019, which will help deliver the site's decommissioning programme, with KBR acting as the Integration Partner. The Programme and Project Partners (PPP) has been developed to help make the Sellafield site safer, sooner. The new approach will...