Customer Assistant

2 weeks ago

Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

All the details

Below is the working pattern for this vacancy.

Week 1:
Sunday 10:00-18:00
Wednesday 11:30-17:00
Friday 10:00-18:00

Week 2:
Sunday 10:00-18:00
Wednesday 11:30-17:00
Friday 10:00-18:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy. Sunday 10:30-17:00Monday 11:00-17:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy. Sunday 11:00-16:00Tuesday 11:00-16:00Wednesday 12:00-17:00Friday 12:00-17:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy.Sunday 09:30-17:30Wednesday 11:00-17:30 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy. Week 1:Monday 10:00-18:00Tuesday 10:00-18:00Friday 09:00-17:00Saturday 09:30-17:30Week 2:Sunday 09:30-17:30Tuesday 10:00-18:00Wednesday 10:00-18:00Friday 09:00-17:00 Purpose To deliver a great shopping experience for their customers, putting customers before task...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    SummaryOperations AssistantAll the detailsWork Pattern: Saturday 03:30-12:30 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Purpose To deliver a...

  • Customer Assistant

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    The work pattern for this vacancy is:Sunday 13:30-19:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key...

  • Customer Assistant

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    The work pattern for this vacancy is:Saturday 12:30-21:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key...

  • Customer Assistant

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Sunday 11:00-17:00Saturday 09:00-17:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Monday 16:00-20:00Tuesday 16:00-20:00Wednesday 16:00-20:00Thursday 16:00-20:00Saturday 16:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Wk 1: Sun, Mon, Wed, Thurs, Fri 13:00-21:00 Wk 2: Mon, Tues, Wed, Fri, Sat 13:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Monday 16:00-20:00Tuesday 16:00-20:00Wednesday 16:00-20:00Thursday 16:00-20:00Saturday 16:00-20:00PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Sunday 13:30-19:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

  • Customer Assistant

    6 days ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Saturday 12:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

  • Customer Assistant

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Week 1 Tuesday 9:00-17:00Friday 11:00-19:00Saturday 9:00-17:00 Week 2 Tuesday 10:00-18:00Friday 11:00-19:00Saturday 9:00-17:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Week 1:Sunday 10:00-18:00Wednesday 11:30-17:00Friday 10:00-18:00Week 2:Sunday 10:00-18:00Wednesday 11:30-17:00Friday 10:00-18:00PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    4 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Week 1Wednesday 13:00-17:00Friday 18:00-22:00Saturday 10:00-16:00 Week 2Monday 13:00-17:00Wednesday 18:00-22:00Friday 13:00-17:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Sunday 10:30-17:00Monday 11:00-17:00PurposeTo deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell...

  • Customer Assistant

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Sunday 09:30-17:30Wednesday 11:00-17:30PurposeTo deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and...

  • Customer Assistant

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Week 1:Monday 12:00-20:00Tuesday 10:00-18:00Wednesday 10:00-18:00Thursday 12:00-20:00Saturday 08:00-16:00Week 2:Sunday 10:00-17:00Monday 11:00-19:00Tuesday 11:00-19:00Wednesday 11:00-19:00Friday 09:00-17:00PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Week 1Sunday: 15:00-19:00Monday: 17:00-21:00Tuesday: 17:00-21:00Thursday: 17:00-21:00 Week 2Sunday: 15:00-19:00Monday: 17:00-21:00Thursday: 17:00-21:00Saturday: 17:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing...