Head of Asset Solutions

1 month ago

Ipswich, Suffolk, United Kingdom Pontoon Full time

A Market Leading Energy client based in Ipswich requires an accomplished Head of Asset Solutions to join them for an exciting and challenging engagement.

For this opportunity, you will be an employee of ourselves working on-site with the client while being rewarded with a strong salary, holidays, pension, certification opportunities and more

Job Title: Head of Asset Solutions

Duration: Ajilon Consultant (See below)

Location: Ipswich

Interviews: ASAP

Start: ASAP

Salary: 75,000 plus extensive benefits (as below)

Key Skills & Experience:

  • Strong Commercial Acumen
  • Experience with Electric Vehicle Charging Installation
  • Strong Stakeholder management
  • 18th Edition Electrical desirable but not essential
  • NEBOSH Desirable but not essential

The Role:

Our client, a leading utilities company, is seeking a dynamic and experienced individual to join their team as the Head of Asset Solutions. This role is responsible for overseeing the installation and maintenance of customers' electric vehicle charge point equipment and controls hardware.

As the Head of Asset Solutions, you will be accountable for delivering an excellent customer experience, ensuring adherence to all health, safety, and regulatory requirements. Your role will also involve demonstrating commercial acumen by identifying and developing opportunities in line with our client's ambitious growth plan.

Key Accountabilities:

  • Manage and delegate the workload of the team to ensure the delivery of objectives.
  • Develop, motivate, and lead the team, fostering technical knowledge and impact, and flexing resources to meet ad hoc work demands.
  • Partner with Product Managers to translate product and customer experience designs into implementation plans.
  • Develop a plan to manage the customer experience throughout the survey, installation, and maintenance of assets.
  • Oversee and manage third-party technology providers, engineers, and installers to ensure timely and budgeted delivery.
  • Identify and resolve potential risks and issues with third parties and customers.
  • Plan and project manage the implementation, upgrade, and maintenance of assets, including EV Charge points.
  • Manage product and customer acceptance testing of assets and supporting software.
  • Set budgets for projects and effectively manage expenditure.
  • Coordinate contract definition and agreement with third parties and customers for asset installation.
  • Monitor the performance of on-site assets, identifying and raising issues with asset providers.
  • Manage customer communications related to installation, upgrades, and maintenance.
  • Identify and implement best practises for the installation process.
  • Identify and implement changes to improve efficiency.
  • Identify system failures and recommend enduring solutions.
  • Ensure all activities comply with relevant safety obligations.
  • Deputise for the Energy Services Director when required.

Knowledge, Skills, and Experience Required:

  • Strong commercial acumen and the ability to identify and develop growth opportunities.
  • Strong stakeholder relationship and account management skills in a complex customer environment.
  • Proven track record of performance management and delivery.
  • Background in project management with the ability to multi-task.
  • Experience in managing distributed energy generation projects.
  • Experience in managing the delivery of third-party suppliers.
  • Ability to manage and resolve customer queries and issues.
  • Experience in managing budgets.
  • Excellent presentation and communication skills.
  • Ability to operate at a senior level and understand the impact of actions on others.
  • Culturally sensitive with a focus on the market and customer needs.
  • Driven, determined mindset with the ability to drive progress and find resolutions to challenges.

Ajilon Consultant

You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.

This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

(Pontoon/Ajilon/Adecco) is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

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