F&B Assistant
2 weeks ago
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day to day changes.
Interact with customers, take orders, and provide excellent customer service
Upsell and suggest additional food and beverage items to enhance the guest experience
Prepare and serve alcoholic and non-alcoholic beverages to customer
Handle cash transactions and process payments accurately
Adhere to all safety and health regulations
Collaborate with kitchen staff to ensure timely delivery of food orders
Prepare garnishes, mix ingredients, and ensure proper glassware is used for each drink
Stay updated on current food and drink trends and new menu items
Carry out duties in all F&B areas, including Banqueting and Member's Louge when required
What we're looking for:
Previous experience as a waiter/bartender or in a similar role preferred
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment
Excellent time management skills to ensure efficient service
What's in it for you?
Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio
Employee Assistance Programme (access for your family also)
Online Benefits Portal
Fully-funded Apprenticeships
Free lunch and free parking
Staff social events/parties/awards
Cycle to Work Scheme
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