Technical Support Engineer

2 months ago


Reading, Reading, United Kingdom AWE Full time

Technical Support Engineer -Electrical, Mechanical & C&I

Location - Reading area

Package - 35, ,000 (depending on your suitability and level of experience) plus allowance.

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

  • Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
  • Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time
  • Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
  • Employee Assistance Programme and Occupational Health Services
  • A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
  • Life Assurance
  • Discounts - access to savings on a wide range of everyday spending
  • Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
  • A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site

What will you be required to do?

As a Technical Support Engineer -Electrical, Mechanical & C&I, you will be required to carry out the production of task associated documentation (SSoW) including risk assessments, method statements, working at height assessments and COSHH assessments to enable the completion of planned and reactive maintenance activities (installation, repair, replacement, modifications, etc).

Types of plant, equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc.

The Technical Support Engineer will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within area of responsibility.

You will provide an interface between the maintenance and engineering functions for the delivery of minor alteration projects, the sourcing of spares, identification of suitable replacement parts for obsolete equipment.

What will you need to be considered?

  • An engineering apprenticeship with a minimum NVQ/Diploma Level 3 in a relevant technical discipline or NVQ/Diploma level 2 plus industrial experience.
  • Competency in a single specialism or capability to work across a range of disciplines or work areas.
  • Ability to work as a lead team member including coaching other engineers in specialised roles.
  • Basic computer literacy to utilise relevant business systems (e.g., Asset Management System)

Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.



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