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Sales Specialist

3 months ago

Nottingham, Nottingham, United Kingdom E.O.N Worldwide Full time

Bringing that feel-good energy.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

What you'll receive from us

  • Salary of £24,200 with an OTE of £33,103 and uncapped commission
  • 26 days holiday plus bank holidays AND a guarantee of your birthday off
  • Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more
  • Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.
  • Weekly socials where we get together as a family to wind down
  • Trust - you're responsible for your customer experiences and your own development
  • No micromanagement - you and your team will decide how you manage your time
  • Location - Leicester (Rutland Centre) or Nottingham (Trinity House)
A taste of what you'll be doing

Working as a Sales Specialist in our Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us.

Every day will be different, you'll be responsible for coming up with awesome solutions to resolve different customer challenges. You will lead on sales for E.ON Next -onboarding retentions, switches and cross- sell.

For us to succeed in onboarding customers you will need to have a flair in sales, including negotiation, commercial understanding and the ability to identify the right solution for your customer's needs.

You'll be a specialist in sales and customer experience ensuring customer happiness throughout. You will talk to customers over the phone or via email, engaging with industry stakeholders. We take everything as a learning curve, you'll need to think fast, take responsibility, and use your initiative, letting us know if there's a way we can do things better. It'll be fast paced, colourful, sociable, so never a dull moment as you face new things every day.

We're continuing to innovate in the energy industry, and we'll succeed because of our people.

Are we a match?

We know what's important to us at E.ON Next, we're looking for great people to join our team and create the right culture to be the best. You could be just what we're looking for if these sound like you -

  • Sales ability - be able to have great conversations with our customers contacting us or when we call them for retentions, cross sell and on boarding new customers
  • Able to discuss our product suite with customers, understand the customer needs and promote the appropriate product for the customer whilst balancing the importance of business v customer needs
  • Identifying and creating new opportunities for Sales
  • Passionate and vibrant- genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better
  • Calm and resilient - challenging work is what keeps you creative and motivated
  • Curious - change feels good. You look for ways to develop yourself and love to explore new ways of doing things
  • Happy to make your own decisions, fear of failing doesn't hold you back, it drives you forward, learning all the time
  • Open-minded - you love to consider new ideas and the fact that you and everyone around you can be themselves, all day, everyday
  • Team player - enjoy being part of a team, knowing the part you play in your teams' success, committed to giving your best.
What else do I need to know:
  • We'll have regular team socials and a corporate Deliveroo account for when the need arises
  • Salary - £24,200 with an OTE of £33,103 and uncapped commission
  • 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want it
  • A generous pension scheme
  • The chance to choose from our Flexible Benefits range
  • Location - Nottingham (Trinity House) or Leicester (Rutland Centre)
  • Minimum 30 hours

The essentials

  • Working environment: Flexible hybrid working - expected in the office 2-3 days a week
  • For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider