Quality and Technical Team Leader
4 weeks ago
A leading Optical manufacturer based in Wrexham are looking for a full time Quality and Technician Team Leader to join the team.
As a qualified Dispensing Optician you will work as part of the Customer Services Team providing technical advice to both internal colleagues and external customers across the UK.
Dispensing Optician - Typical duties involve;
- To work in line with the business objectives and ensure that key performance indicators are met
- To identify and implement process improvements related to Quality returns that will improve service and communication to Eye Care Practitioners.
- To produce monthly reports for production and non-production related customer return rates to feed into the management review
- To develop a high understanding of both internal and external customer needs
- To continue to develop an empowered team to own problems and actively seek solutions
- Support the team in introducing new systems and processes
- To project manage relevant new processes that will improve the overall service offer to ECP's
- To answer technical questions and queries that may be given by ECP's
- To train the customer service team to answer technical questions
- To run the staff frame clinic.
Dispensing Optician - Requirements
- Qualified Dispensing Optician
- High level understanding of Customer Service processes
- Excellent people skills.
- Relevant personal development activities; ILM, NVQ, supervisory training.
- Good IT skills.
Dispensing Optician - Salary and Additional Info
- Salary between 32,000 to 35,000
- Mainly Monday to Friday - 8.45am to 5.14pm
- Only 1 in 4 Sats required
- 45 minute lunch
- Private Medical Insurance
- Life assurance
- Full time in the office
- Team of 35 people within the customer service team
This is an excellent opportunity for a Dispensing Optician candidate to work within a different environment, whilst still ensuring you offer excellent standards of customer service at all times.
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the 'Apply' link as soon as possible.
-
Quality Team Leader
7 days ago
Wrexham, Wrexham, United Kingdom Ardagh Group Full timeKey Responsibilities include:Support the maintenance, development and implementation of Quality ISO 9001 and Food Safety ISO 22000 management systemsBuild a strong relationship with all plant departmentsSupport the investigation of internal and external quality incidentsLeading and developing the Quality team to meet the requirements of the PlantTo be a key...
-
Opticians Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Zest Business Group Full time £32,000 - £35,000A leading Optical manufacturer based in Wrexham are looking for a full time Quality and Technician Team Leader to join the team. As a qualified Dispensing Optician you will work as part of the Customer Services Team providing technical advice to both internal colleagues and external customers across the UK. Dispensing Optician - Typical duties involve; To...
-
Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Sparta Foods Ltd Full timeFASTER FRESHER TASTIERDISCOUNTS REWARD & RECOGNITION INCENTIVES DEVELOPMENTAre you looking for your next challenge in a rapidly expanding business? Do you have noodles of enthusiasm, a love for customer service and the skills to lead an incredible team?WHO ARE WE?Chopstix are the UK's fastest growing, No1 Asian Quick Service Restaurant, and we are looking...
-
Team Leaders
6 days ago
Wrexham, Wrexham, United Kingdom Marlin Industries Full timeWorking 4 on 4 off shifts 7am - 7pm Mon to Thurs, 6am-6pm Fri to Sun, with theThe Team Leader/Trainer has an important part to play, not only in the smooth running of the section, but the site as a whole. The Team Leader forms part of a close knit team of people in the supervisory structure. A key requirement is for personnel to work closely to achieve...
-
Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Livability Full timeTeam LeaderJob Type Full TimeLocation WrexhamSalary £13.00 per hourHours: 40 per weekAre you the Team Leader we are looking for?Do you have the passion, talent, skills and care experiences that can make it all add up for the people we support?The RoleThe care service provides person-centred, responsive support for four women with learning disabilities and...
-
Accounting Team Leader
7 days ago
Wrexham, Wrexham, United Kingdom Ipsen Pharma Full timeTitle: Accounting Team Leader (12m FTC) Company: Ipsen Biopharm Ltd Job Description: Ipsen is a growing and dynamic specialty-driven biopharmaceutical company focussed on innovation and specialty care. The patient is at the heart of everything we do, and we also care for our employees because they are the ambassadors who truly make a difference. We...
-
Deputy Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom British Red Cross Full timeDeputy Team Leader - Emergency DepartmentLocation: Wrexham Maelor Hospital (Denbighshire, LL13 7TD)Hours per week: 27Salary: £21,570 pro rata (£16,640 for 27-hour working week) per annumContract type: Fixed Term Until 31st March 2024 (with the possibility to extend)Have you ever considered what it would be like to work in a team in A & E supporting and...
-
Team Leader Drum Section
7 days ago
Wrexham, Wrexham, United Kingdom Marlin Industries (Wrexham) Ltd Full timeMarlin Industries is an equal opportunities employer and has an exciting opportunity for a Team leader to join the team at our Llay site working in our production area.Joining us on a full time, permanent basis, you will be required to work day and night shifts, as follows:Week - Monday to Thursday 8am-5pm, Friday 6am-3pmWeek - Monday to Wednesday 9pm-8am,...
-
Trading Team Leader in Wrexham
8 hours ago
Wrexham, Wrexham, United Kingdom Dunelm Full timeTrading Team Leader: £12.49 rising to £13 per hour. Starting salary equivalent of £22,731.80 per annum rising to £23,660 per year, plus overtime. As a Trading Team Leader at Dunelm, your main focus will be a wonderful combination of both the customer and our products, you'll have a keen eye for merchandising knowing exactly what our customers want and...
-
Wrexham, Wrexham, United Kingdom Venn Group Full time €300,000Venn Group Configuration and Product Development Project Leader Hybrid (on site Broughton)12 month + contract £35 p/h (umbrella) Our client, a global aerospace organisation, urgently require a Configuration and Product Development Project Leader to undertake a long term contract. The role: Drive product changes (modifications/mods) through the Aircraft...
-
Team Leader Pet Shop
6 days ago
Wrexham, Wrexham, United Kingdom Cave Dog Ltd Full timeTeam Leader Vacancy: We're looking for part-time key-holder with retail experience and a desire to develop a long-term career.You're a smart, high-energy, positive-minded dog lover. Maybe your skills have gone unnoticed at your current Pet Store, and you think you'd be a better fit at a smaller store more intensely focused on helping pets and their owners....
-
Team Leader in Wrexham
8 hours ago
Wrexham, Wrexham, United Kingdom DHL Full timeDid you know that DHL, an award-winning leading supply chain business, also runs warehouses inside of prisons? On a weekly basis, inmates across the UK have the opportunity to order basics goods, like shampoo and chocolate, that they pay for with their own funds. At DHL, we manage the picking, packing and distribution of these orders. No two days on our...
-
Cleaning Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Mitie Full timeContract Type: PermanentHours: 39 hrs per weekShift Pattern: Tuesday-Saturday (6.30am - 3.00pm)Salary: £12.03 per hourIn your new role as a Cleaning Team Leader, you will manage the cleaning services team as required in line with company policy. You will provide full induction and training on equipment, cleaning practises and use of chemicals. You will...
-
Technical Director
6 days ago
Wrexham, Wrexham, United Kingdom Pertemps Wrexham Full timePermanent We are looking for a skilled Technical Manager who can contribute towards our client's cutting-edge projects in the aerospace and manufacturing industries.Quality Assurance :Maintain and develop processes, equipment, and knowledge management databases. Manage documentation for process control and training. Develop and communicate quality metrics...
-
One Love Choir Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Adferiad Recovery Full timeOne Love Choir Team LeaderContract:Fixed term - up to 10 months, 16 hours per week (Working pattern to be agreed on appointment)Salary:£21,507.75 per annum (Pro rata £9,176.64)Location:WrexhamWe are looking for a highly motivated self-starter with initiative to make things happen, a passion for the organisation and its members' potential, and commitment to...
-
Nights - Cleaning Team Leader
6 days ago
Wrexham, Wrexham, United Kingdom Mitie Full timeContract Type: PermanentHours: 40.25 hours per weekShift Pattern: 4 on / 4 off (Nights - 6pm - 6am)Salary: £13.76 per hourIn your new role as a Cleaning Team Leader, you will manage the cleaning services team as required in line with company policy. You will provide full induction and training on equipment, cleaning practises and use of chemicals. You will...
-
Technical Supervisor
7 days ago
Wrexham, Wrexham, United Kingdom Breedon Group plc Full timeDescription:Are you a Technician looking for the next step in your career or love all things concrete but looking for a different career path? We're seeking a Technical Supervisor to join our Ready-Mix Concrete Technical team based in our Borras Quarry covering our North Wales, Cheshire and Merseyside sites.Primarily you'll be supervising the day to day...
-
Technical Manager in Wrexham
6 days ago
Wrexham, Wrexham, United Kingdom Pertemps Wrexham Full timeJob Title : Technical Manager Location : Wrexham Hours : Mon-Thur 8:30-4:30 Fri 8:30-3pm 45, ,000 pa Wrexham Permanent Are you an experienced Technical Manager with a passion for innovation and process improvement? We are looking for a skilled Technical Manager who can contribute towards our client's cutting-edge projects in the aerospace and...
-
Technical Manager in Wrexham
1 month ago
Wrexham, Wrexham, United Kingdom Pertemps Wrexham Full timeJob Title: Technical ManagerLocation: WrexhamHours: Mon-Thur 8:30-4:30 Fri 8:30-3pm 45, ,000 paWrexhamPermanentAre you an experienced Technical Manager with a passion for innovation and process improvement? We are looking for a skilled Technical Manager who can contribute towards our client's cutting-edge projects in the aerospace and manufacturing...
-
Technical Manager in Wrexham
3 weeks ago
Wrexham, Wrexham, United Kingdom Pertemps Wrexham Full timeJob Title: Technical ManagerLocation: WrexhamHours: Mon-Thur 8:30-4:30 Fri 8:30-3pm 45, ,000 paWrexhamPermanentAre you an experienced Technical Manager with a passion for innovation and process improvement? We are looking for a skilled Technical Manager who can contribute towards our client's cutting-edge projects in the aerospace and manufacturing...