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Room Attendant

3 months ago

London, Greater London, United Kingdom Conrad London St. James Full time
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

A World Of Rewards

Hourly rate: £13/hour
A global travel program for team members
Uniforms
Meals whilst on duty
To be part of a fabulous team
The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
The Orchard, for afternoon teas and lighter meals
The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner. What will I be doing?Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Carry out lost property procedures
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in a similar position Source: Hospitality Online