Electrical Field Service Engineer UK
3 weeks ago
Heliox - Future-proof rapid charging solutions driving a cleaner tomorrowRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
As a Field Service Engineer, you will play a crucial role in maintaining and supporting Heliox cutting-edge products and solutions.
You will be responsible for on-site commissioning, testing, and providing technical support for our charging solutions used in electric buses, e-trucks, and other high-utilization transportation systems.
Your expertise will also be instrumental in diagnosing and rectifying malfunctions, as well as conducting preventive and corrective maintenance tasks.
Additionally, youll have the opportunity to contribute to product improvements and provide on-site training to customers.Your Responsibilities:
- repairs, modifications and corrective maintenance on our product line across Europe.
- comprehensive test and service reports.
- and suggest improvements to our products and services.
- quality control for third-party technical service partners.
- on-site commissioning activities, including Site Acceptance Testing.
- not in the field, support 1st line technical support in resolving malfunctions.
- input/output tests and measurements both online and on-site.
- on-site training sessions for customers.
- and address failures affecting product performance.
- in updating and enhancing service documentation.
- with development teams to deploy, test, and provide feedback on new products
Required Qualifications:
- & Guilds Level 3 HND/HNC or equivalent.
- experience in commissioning and/or service work.
- with electrical installations and PLC systems.
- troubleshooting skills.
- or willingness to learn EV Charging protocols.
- with CAN communication.
- or willingness to obtain local safety regulations.
- to read circuit schematics.
- of Linux basic command or willingness to learn.
- driving license.
- to travel internationally when required
Your Personal Attributes:
- with a focus on exceeding expectations.
- proactive, and able to work independently.
- verbal and written communication skills.
- to thrive in a fast-paced and demanding environment.
- to remain composed and stress-tolerant during challenging situations
We Offer You:
This is a challenging and pivotal role within a dynamic, international scale-up organization.
In addition to a competitive salary, we provide various benefits, including allowances for Field Service Engineers like Overtime, Daily allowance and Stand by allowances, bonuses, and training opportunities.
Youll also receive a laptop and mobile phone. At Heliox, youll enjoy an open and supportive environment that fosters personal and professional growth.About Heliox:
At Heliox, we are dedicated to driving the transition towards an Electric World through our Fast Chargers and Smart Energy Management Solutions.
Interested?If you feel the ENERGY, dont hesitate to applyWe value diversity and equal employment opportunities. We are excited to welcome talented individuals who share our commitment to sustainable mobility. No motivational letter is required, but you are welcome to share one if you wish.
Want to be part of Heliox in a different capacity? Check out our career page and follow us on LinkedIn Please note that an assessment may be part of the selection process.
At Heliox, we strive to create a more equal opportunity workplace every day, where everyones unique background and perspective are valued and celebrated.
We believe in fostering a respectful and sincere environment, holding ourselves accountable for our actions and maintaining integrity in all that we do.
Join us in our journey to shape the future of electric mobility-
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