Junior Account Executive
3 days ago
Junior Account Executive
The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 280,000 employees as of January 2021.
Cognizant/ Zone
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology, and industry/functional knowledge to deliver insight at speed and solutions at scale. Zone is an experience consultancy - part of the Cognizant family – made up of strategists, designers, engineers, and delivery experts. We transform the businesses the world relies on by creating and orchestrating exceptional experiences for their customers, employees, and partners.
Our Junior Account Executives play an integral role in delivering front-line support for the day-to-day management of relationships with our customers. You will be responsible for all inbound and proactive outbound Retailer enquiries and marketing activity management, liaising with clients and internal teams to ensure optimal project delivery for your assigned Retailers.
The Role:
- Be on the front line for all inbound assigned Retailer enquiries, engagement, and support - including marketing advice, query management and project management of Retailer marketing activity.
- Carry out administration as required, including but not limited to note taking, booking meetings, and drafting agendas, monthly report compilation etc.
- Ensure knowledge and thorough understanding of customers in-market programmes and National campaigns to support Retailers, including use of existing assets/editable templates as appropriate.
- Full working knowledge and thorough understanding of customer identity guidelines and compliance to support Retailers, manage compliance checks and report appropriately to meet the agreed deadline.
- Support the team Senior Account Executives with account management responsibilities, i.e. proactive Retailer contact, including but not limited to deployment of National communications, surveying for reporting purposes and monitoring marketing channels for compliancy.
- Undertake proactive research for Retailer activity using the tools provided (Audience Insight Tool and Campaign Reporting Dashboard).
- Research and prepare activity documentation, analysis and reports as well as cost estimates, project schedules, budgets, and timelines, ensuring adherence to deadlines.
Skills:
- Proactive, demonstrates initiative and self-motivation.
- Excellent attention to detail.
- Ability to multitask in a fast-paced environment.
- Flexible, adaptable, and collaborative team working.
- Passion for digital and social media, web analytics and SEO.
- Strong Microsoft Excel, Word, and PowerPoint experience.
- Confident and coherent communication skills.
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