An exciting opportunity has arisen to recruit a new Operations Manager / Deputy Chief Executive for Stepping Stones North Wales as we celebrate our 40th Anniversary.

Stepping Stones is a charity based in North Wales that offers free individual counselling, support, psychoeducational courses and resources as well as group work to adult survivors of childhood sexual abuse. We also support family members, carers and friends.

We are looking for a person who is passionate about the charity sector and who, working with our CEO and with a dynamic team of Trustees, can ensure we operate effectively and can support the delivery of our strategy. The successful candidate will be comfortable with looking at ways to strengthen our processes and systems, so we have even more impact.

Stepping Stones North Wales demonstrates respect for, and embraces the use of, the Welsh Language through all our activities and services. We recognise the need to be appropriately responsive to the linguistic needs of Welsh speakers and we are fully committed to meeting the requirements of the Welsh Language (Wales) Measure 2011 (revised The ability to communicate effectively in both Welsh and English is desirable for this role although we will welcome applicants who demonstrate a commitment to learning Welsh (which we'll fully support you in doing) and championing its use at every opportunity.

The position can either be full time (35 hours per week), with a salary of £38,296, or pro-rata 28 hours for the right candidate.

Our preference is for the successful candidate to spend three days each week working from our Wrexham office, with the balance being a home-working option. However, we can consider further flexibility and this can be discussed during the application process.

A formal sift will take place in the final week of June. Interviews for candidates who are successful at this stage will take place during week commencing Monday 8th July.

Job description:

• Responsibility for working with the CEO to develop, implement and monitor the Strategic Plan, the yearly Business Plan and associated processes/documents (policies, guidance, risk register and budgets).
  
• Responsibility for working with the CEO to increase our outreach through strategic communications and through stakeholder mapping/engagement, including with elected officials across North Wales.
  
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and for supporting the CEO and trustees in promoting Stepping Stones with current and potential future funders within the statutory third and corporate sectors.
  
• Responsibility for working closely with colleagues and trustees to network and to maintain an appropriate level of awareness of Stepping Stones' activities amongst the caring professions, across the charitable sector and in communities across North Wales.
  
• Accountability for supporting the ongoing recruitment of, and line management of, a number of nominated operational staff within the charity.
  
• Responsibility for ensuring the financial probity of the charity. Working with the CEO and Finance & Business Support Manager.
  
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and to promote Stepping Stones with current and potential future funders within the statutory, third and corporate sectors.
  
• Responsibility for ensuring that all appropriate training and processes are in place with regards to key government standards around Safeguarding, Health and Safety and GDPR in partnership with the Clinical Lead.
  
• Responsibility for working with the CEO, key staff and trustees to implement an improved and modernised service for our clients, partners and trustees through innovation.
  
• Responsibility for working with the CEO to draft the Annual Report, and all other statutory reports, adhering to strict deadlines.
  
• Responsibility for ensuring that the charity has an efficient secretarial/clerical service managed by the Office Support Team.
  
• Responsibility for drafting relevant communications for clients or dealing with queries or complaints along with the Clinical Lead as appropriate.
  
• Deputising for the CEO during periods of leave or as required/agreed with the CEO.