Head of Practice Development

3 weeks ago

Middlesbrough, Middlesbrough, United Kingdom SHiFT Organisation Ltd Full time

This is the job that reminds you of why you went into this work – to end the harm of children and young people being trapped in repeated criminality and change the focus from one of difficulty to one of aspiration and hope. Leading a team of Practice Development Leads, you will be responsible for equipping SHiFT practitioners with the knowledge and skills they need to flourish, and for supporting practitioners, through intensive on the ground practice guidance, to deliver SHiFT's practice model and achieve exceptional outcomes for children, young people, and families.

You are likely to be someone with significant senior practice experience in the youth criminal justice or adolescent safeguarding systems, with a thorough understanding of its benefits and limitations and detailed knowledge of its agencies, systems, and policies. You will hold extremely high expectations for the children and young people SHiFT works with, and for the quality of engagement and services they receive from relevant professionals and agencies, and this will be reflected in your determination to develop transformational practice. You will have demonstrable experience of getting the best out of people, across varied professional backgrounds, and innovating to create the training and support needed to deliver exceptional outcomes for children and families. It is likely that you will be frustrated by aspects of the current system, with experience of developing new or emerging interventions and the ambiguity inevitably involved in such an ambitious endeavour as this.

SHiFT's Head of Practice Development will lead the supervisory and direct practice work SHiFT does with children, young people and the people in their lives who matter. This is a critical role for an expert in practice with complex and highly vulnerable young people. The role is an opportunity to take on a system influencing position to shake up the youth criminal justice system.

The role has been designed so that you would directly lead a small central team and be outwardly focussed on supporting SHiFT Guides and SHiFT Practices to work in ways with young people that are aligned with the SHiFT Framework. We do not want you focussed on managing a large team, developing the central organisation, or managing partnerships with local authorities. We want you to be obsessively focussed on consistently excellent practice.

Key Duties

Working with support and direction from SHiFT's Director of Practice and Learning, your principal responsibilities will be:

  • Ensure quality of practice. You will be responsible for the quality of direct work with young people and their families across the SHiFT Practices.
  • With a help of a small practice team, you will work very closely with Guides in local areas ensuring that the high expectations for the work are being met consistently and sustainably.
  • You will make active use of data on child outcomes, observations of practice and contributions to group supervision sessions to inform your view of quality.
  • Where SHiFT Practices have become stuck in their change work with a young person, your team will be on hand to help them find a way through with creativity, tenacity, and high expectations.
  • Implement the professional development programme for SHiFT Guides and contribute to its development.
  • You will contribute to the delivery of a programme of induction, direct instruction, coaching, mentoring and supervision to grow the capability and resilience of SHiFT Guides across England, holding overall responsibility for the implementation of SHiFT's professional development offer.
  • Implement the SHiFT Framework and contribute to its development. You will be responsible for holding people accountable for working to the SHiFT Framework, ensuring SHiFT's highest aspirations for practice quality are met, and contributing to the development of the Framework and associated resources and training to support continuous quality assurance, improvement, and learning. Working with your team of Practice Development Leads, you'll work closely with Guides, Operational Leads, and other members of the national SHiFT team to ensure that the Framework is widely understood and consistently implemented.
  • Promote SHiFT practice for wider system change. You will support wider system changes by role modelling SHiFT's distinctive approach to practice so that we can influence the adoption of our approach. This will include spotlighting examples of excellent practice with young people and being a town-crier of these stories.
  • Work in lockstep with Partnerships Managers.
  • Your practice team will work in tandem with Partnerships Managers who scope and develop partnerships and then ensure that the contractual partnership between SHiFT and local partners is working. Where partnership problems arise, they are often closely linked with, or have a knock-on impact to, practice.

    Experience, knowledge and skills:
    • Substantial expertise in leading, developing and assuring exceptional practice between practitioners and young people caught in highly risky situations and relationships.
    • Knowledge of, and/or experience of using, systemic ideas in practice with children and young people would be highly advantageous.
    • Experience of influencing the practice of others through your own direct line management, through supervision, coaching and teaching.
    • Detailed knowledge of youth justice and children's social care agencies, systems, and policies.
    • Experience of developing new or emerging intervention programmes that respond effectively to feedback and learning while managing the ambiguity inevitably involved in such an ambitious project as this.
    • Skill in holding others to high expectations through high levels of support and challenge.
    • A thorough understanding and experience of using different theories and methods for intervening with children and families to offer help and bring about change in high- risk complex environments.
    • An ability to write and speak credibly about complex or technical ideas, as well as a capacity to turn them into practical action, including through practice development activities.
    • A track record of working in a small team, contributing robustly to shape thinking but consistently being able to be a team player.

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