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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF THE COMMERCIAL DIRECTOR - REVENUE AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY
What you'll be doing...
This position would suit an ambitious Revenue Manager, who is eager to take their career to the next level and truly make their mark in a role that offers autonomy and ownership. Leading the commercial revenue strategy for Liverpool's only 5-star hotel.
Reporting to the General Manager, The Commercial Director – Revenue, is responsible for developing, implementing, and communicating a commercial strategy to deliver RGI and TrevPAR targets. Working alongside the Commercial Director of Sales & Marketing to align the wider Commercial Team. Covering all segments and channels to maximise the TrevPAR and EBITDA position. To develop and train all employees within your charge in order that they perform to the required standard.
Other duties include;
This role will lead the planning and execution of the commercial strategy, alongside the Proactive Commercial Director S&M and team and with direct responsibility for the Reservations and Event Sales Office Manager and Team. Working effectively with area support teams and brand. Focusing on Total Revenue across F&B, Rooms and Spa.
The Commercial Director Revenue is a dynamic role model for the commercial community, develops teams and individuals in these functions whilst being a key business partner to the General Manager and Commercial Director S&M. The Commercial Director - Revenue's role is crucial to lead and direct activity in line with business pace and budget targets, as an ambassador for the company with our Key Stakeholders, also leveraging the brand and management company relationships for commercial success.
The role ensures that commercial management strategies agreed are in place for all revenue streams and they ensure that all booking systems, platforms, TARS (channel manager), IDEAS, Premier Core, Open Table are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, Food and Beverage or Spa.
The Commercial Director will be responsible for establishing a commercial strategy reaching all segments and channels to ensure maximum market penetration and peak profit performance. Ensuring a long- and short-term strategy is in place and communicated effectively.
This role involves continuous communication with the Brand team, RBH Commercial Team and leading on property teams on site to effectively align the planning and execution of the commercial strategy.
Acting as key support for the GM, the Commercial Director-Revenue is expected to proactively lead the Reservations and Sales team they coordinate and to be an active advocate of our company values.
The Commercial Director – Revenue will ensure that all required lead times are met for response to enquiries by the team they are overseeing. Ensuring training and development is in place to proactively support the team to grow and strengthen.
The Commercial Director – Revenue will be a confident leader, capable of delivering presentations to all stakeholders including ownership. Leading a weekly internal commercial strategy meeting, and quarterly commercial presentation with the brand and management company commercial teams.
REQUIREMENTS
Minimum of 3+ year's hospitality/travel industry experience in a branded Hotel Revenue Manager role within 4/5 star market.
Minimum 3+ years of experience presenting commercial revenue strategy, presentations, etc. to senior level executives and owner groups.
3+ experience working in a collaborative environment.
Experience in multiple disciplines with knowledge of revenue streams, booking systems and platforms.
3+ years working with departmental financial data to make strategic/tactical decisions.
3+ years of experience evaluating and identifying business opportunities within the local market and beyond.
At least 3 years of experience managing a Revenue / Reservations Team on site.
Fluent in written and spoken English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
3+ years working with luxury hospitality
Knowledge of the UK and Liverpool Market
Experience in a branded and franchise environment
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days' holiday for your birthday
Discounted car parking
Central city location
Happy Benefits
Pension
Free meals on duty saving you over £1000 per year
This role is Full Time, 5 days over 7.
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
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