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Head of Family Help

4 months ago


Norwich, Norfolk, United Kingdom Norfolk County Council Full time

Head of Family Help

Job Description

Head of Family Help (Protection/ Prevention)- County Wide

3x Permanent contracts available- 37 hours per week- £62,526 to £69,768 per annum (Scale N)

Hi, I'm Phil Watson, Director for Family Help and High Needs, and I am proud and excited to be advertising critical senior roles for our new Family Help service.

As a Good Children's Service and following the successful pilot of an approach here in Norfolk, working as multi-disciplinary teams to collaboratively meet the needs of children, and in a culture that prioritises relationships, direct work and extended family networking to affect sustainable change, you will be joining ata critical time as we continue to build on and embed our model countywide.

This way of working, whilst mirroring some of the ambitions laid out in the National Children's Social Care Review and the Government's response to that, Stable Homes Built on Love (2023), it further amplifies and enhances elements we know have worked for our children, families and practitioners in Norfolk for some time.

However, we have ambitions that this model will continue to evolve, and alongside your inspirational leadership and influence across the system, that interventions become even more multi-agency, integrated and aligned with our early help offer.

So, I invite you to consider whether you have the ethos, passion and leadership skills to join our leadership team.

We are looking for area-based heads of service for both our Prevention and Protection services across the County. Heads of Prevention and Heads of Protection will be paired and manage across a geographical patch, with the former leading on preventative support and the latter with a focus on social work practice and expertise. So you need excellent inter-personal skills to ensure you are jointly leading and delivering highly effective services and MDT support spanning help and protection.

We are seeking

X1 Head of Family Help (Protection) City and South

X1 Head of Family Help (Protection) North, East and Broadland

X1 Head of Family Help (Prevention) West and Breckland

Further details on each of these roles, and eligibility criteria, can be found within the linked Job descriptions for each respective role. If you would like a conversation regarding the roles please do contact Jen Dewar, Assistant Director Family Help and High needs to arrange a time to speak.

Please apply with a CV and a supporting letter outlining how you meet the person specification.

We are committed to equality and inclusion and welcome applications irrespective of gender identity, disability, marital status, ethnic origin, age, pregnancy status, religion or belief, or sexual orientation. We are proud to have achieved Carer Friendly Employer Status, Disability Confident Leader Status, the Employer Recognition Scheme award for the Armed Forces Covenant and to be one of the authorities piloting the workforce race equality standard (WRES).

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
    • 'Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
    • A payment if you refer someone you know to a hard to fill job.
    • Tax efficient ways of getting extra pension, new bikes and electric cars.

      You can find information on our Terms and Conditions here.

      Already a Norfolk County Council employee? please apply using your or email.

      Closing date: 16th July 2024 at midnight.

      Interviews will take place week commencing 22nd July 2024 and will take place at County Hall, Martineau Lane, Norwich, NR1 2DH.

      About Us

      We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.



      We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

      We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

      We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.