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Client Executive

4 months ago

Manchester, United Kingdom Marsh McLennan Full time

Marsh Specialty Construction Practice

A market leading specialty business servicing all aspects of the construction and infrastructure sector both in the UK and overseas.

Our client base includes some of the UK's largest developers in the commercial and residential sectors, as well as some of the most iconic and notable construction projects currently underway in the UK.

The role: Client Executive (SVP)

We are seeking an experienced senior insurance professional to join our Owners and Developers team to provide a wide range of insurance advice to UK based developers and project owners in connection with all aspects of their project insurance requirements. In addition, the candidate will assist in servicing the annual programme requirements of a portfolio of existing developer clients.

The Client Executive will work within a highly skilled team with unrivalled experience in serving major developers and project owners.

The successful candidate will be joining a team that operates at the highest level of professionalism and insurance knowledge within their sectors, which will provide a solid platform for career development and learning within the specialty environment.

What can you expect:

  • Exposure to complex annual and project specific insurance placements within the UK construction sector
  • To become a senior member of a close knit team of dedicated construction insurance specialists who provide an outstanding service to developers and project owners alike
  • Industry focused insurance and technical training from the market's leading construction insurance professionals
  • You will work in a busy environment with an experienced and supportive team. This includes all account servicing work as well as all broking, claims and placing instructions.
  • You will work closely with some of our major clients, developing an in-depth knowledge of their business and managing their insurance needs as well as developing good client relationships
  • You will build on your significant insurance and industry knowledge and manage relationships with our broking and claims teams along with other support colleagues
  • You will participate in our ongoing team training programme as a recipient and contributor as may be appropriate
  • You will have responsibility for management / training / nurturing of a number of more junior staff / direct reports

What is in it for you?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

Place business:

  • Collect and analyse risk information and claims data, produce underwriting submissions, review and update wordings
  • Assist in planning broking strategy and broke into the UK insurance markets (in conjunction with our market leading broking team) to assess the responses from insurers and prepare insurance recommendation reports to clients
  • Oversee the issuance of documentation including agreed wordings, placing slips, endorsements, certificates, insurance manuals and minutes of meetings

Day to day service:

  • Contract reviews – review of indemnity and insurance provisions of wide variety of UK construction contracts
  • Site visits – meetings with client and insurers' risk surveyors
  • Client presentations – primarily focused on CAR/PL/PI/LDI
  • Provide technical insurance advice on a wide variety of challenges that face our clients
  • Regular liaison with clients post placement throughout the annual or project period and responsibility for overall service delivery

Claims Service

  • Monitor claims progress
  • Support our claims colleagues with on major / complex claims and provide advice on claims strategy and appropriate actions
  • Prepare and attend claims review meetings

New Business

  • Identify new business opportunities
  • Assist our new business development team to secure new business

What you will need to have:

  • Proven insurance experience within the Construction sector
  • Attention to detail and the ability to work under pressure to strict deadlines
  • Excellent communication skills and confidence to develop strong relationships with senior level client contact points
  • Knowledge of Annual insurance programmes
  • Knowledge of project specific insurance programmes
  • Technical competence in CAR/PL/EL/PI/LDI classes of insurance
  • CII part/fully qualified (or equivalent) preferred

What makes you stand out:

  • Knowledge / experience of construction related insurance
  • Professional indemnity insurance experience
  • Latent defect insurance experience
  • A good team working ethos
  • Enthusiasm and ambition

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

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