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Credibility Officer

4 months ago

Devon, United Kingdom University of Plymouth Full time

Academic Registry

This is an exciting opportunity to join a newly created Credibility team responsible for assessing international applicant suitability for a Confirmation of Acceptance for Studies (CAS). The new team will develop and maintain very close cross-departmental working relationships with the Student Recruitment and Admissions, UKVI Compliance, and Plymouth Global teams, to support the University's international student recruitment objectives and help maintain its status as Student Visa Sponsor with the UK Home Office.

The Credibility Officer will report to the Senior Credibility Officer, who manages the team on a day-to-day basis.

You will be analytical and be capable of prioritising and organising workloads effectively. As an effective communicator, with strong attention to detail, you will provide an excellent customer service experience to applicants, agents, and other key partners. It is essential that you hava an advanced working knowledge of Microsoft 365 packages and the ability to remain calm under pressure. Experience of working with international students in an administrative, support or admissions role would be desirable but not essential.

The post will be located on the University's main campus.

For an informal discussion, please contact Zoe Dix, Senior Credibility Officer at

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

Interviews are likely to take place week commencing Monday 19 August 2024 and you will be notified if you have been shortlisted or not.

This is a full-time position working 37 hours per week on a permanent basis.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave.

A summary of our comprehensive benefits can be viewed here.

Remote working is available up to 3 days a week.

Closing date: 12 midnight, Monday 12 August 2024

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.

We particularly welcome applicants from under-represented communities at the University of Plymouth, such as carers/parents, people with disabilities, ethnically diverse, LGBT+, and people from all socio-economic backgrounds.

£25,138 to £27,979 per annum (Grade 4)