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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
THE EXCITING OPPORTUNITY
We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey...
A DAY IN THE LIFE OF A BARTENDER AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing...
Reporting to the Bar Manager, you will be based at the hotel on an hourly basis up to 40 hours per week (variety of shifts available). You can expect your working day to include the following;
To prepare, mix and serve alcoholic and non alcoholic beverages based on customer requests, providing theatre, a memorable experience and exceeding expectations. Your duties include verifying the identification and age of customers, providing a prompt, delightful and caring service, accepting payment from customers, cleaning glasses and bar utensils, replenishing stock levels and balancing cash receipts to record sales.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To assist in the day to day service operation within the Bar and function areas. To promote a hospitable and professional image to the guest and give full co-operation to any guest requiring assistance, with a prompt, caring and helpful attitude.
Other duties include;
Anticipate guests' needs wherever possible and promote hospitality within the hotel, enhancing guest satisfaction.
To be fully aware of all Bar and Restaurant Menu's.
Maximise sales and upselling opportunities.
Follow company control procedures in accordance with the internal audit requirements, H&S requirements and licensing laws.
To work positively and collaboratively with all departments and team members.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
An extra day's holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
Hotel F&B, Spa Treatment Discounts and Sales Incentives
Gratuities
Discounted Local Parking Facilities
A link to our extensive employee benefit portal with discounts over hundreds of retailers.
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
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