Business Analyst

1 month ago

London, Greater London, United Kingdom M&G plc Full time

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Business Analyst

The Business Analyst is an integral part of a feature team, and a member of the wider Business Analysis community - reporting to a lead Business Analyst within CRIS (Corporate Risk & Investment Solutions) Business Unit.

The Business Analyst will work with the business and strategic partners to analyse and understand the business problem / opportunity based on an understanding of the business objectives and deliver desired business outcomes.

They will define the approach and plan for your business analysis work including stakeholder engagement and outcomes of analysis activity. This will also include working with the business to gather, analyse, challenge and prioritise the business requirements in relation to the business problem. They will work with other areas of the business and 3rd parties to develop solutions to address the business problem or opportunity. Work with business stakeholders to evaluate the solutions and identify the agreed solution design and ensure the optimal solution is implemented in line with business requirements and project objectives.

Corporate Risk & Investment Solutions Business

The CRIS business unit maximises M&G's competitive advantage as both asset owner and manager, with a broad remit to grow global insurance AUM through designing and delivering solutions for Defined Benefit pension schemes and other institutional investors, including through the selective deployment of capital.

Key Responsibilities for this role:

  • Investigating, understanding and capturing requirements: You'll work with others in your feature team to work on requirements, to present them in a way that can be understood, and to support their build and implementation. This may be with internal teams or partners who are third parties.
  • Help to shape the overall solution design: Working with the CRIS design lead to develop appropriate business solutions for new and emerging requirements.
  • Contribute to their team and produce the right outcomes: You'll work with the Business Analysts to help them to do the right activities and to produce the right outputs. You will step in and be part of the team where necessary.
  • Unblock problems and issues: Work with the team to anticipate and unblock issues that they may encounter. You'll need to be finding solutions to the problems encountered and facilitate their implementation.
  • Prioritisation: Where there is more demand than supply, help prioritise in creative ways so the work can be completed.
  • Stakeholder management: You will build relationships with peers and stakeholders. You will influence them for the positive in the area of Business Analysis.

Key Knowledge, Skills & Experience:

  • Technology skills: You will have a good understanding of technology and will be comfortable working in a technology team. You will be familiar with architecture terminology and have broad experience of key industry software. You will feel comfortable diving into some of the technology detail and analysing data. You will be comfortable working in agile and waterfall methodologies and understand advantages and disadvantages of different methodologies.
  • Skill of understanding business processes: You will be able to understand good business processes and be able to analyse and document current business processes clearly. You will be able to identify and implement opportunities for optimisation and transformation. You will be familiar with financial services products and practices.
  • Research and critical thinking skills: You will be able to take a problem and consider several possible outcomes. You will be able to identify the best outcome by probing and researching viable options. You will be able to present your findings in a way that is appropriate for the intended audience to understand.
  • People skills: You will be interacting with a lot of people at many different levels. You will need to understand how different people think, and what motivates them in order to help determine business analysis outcomes.
  • Communication skills: You will need to be a good listener and to understand what people are telling you. When you communicate, it will need to be effective, at the right level of detail, at the right frequency and in the right way. You will need to be a good negotiator.
  • Business Analysis skills: You will need to know formal business analysis skills. You will know how to investigate, analyse, visualise and articulate and solve problems. You will need to make sure the solution aligns with the vision of M&G. You will have kept abreast of market trends and techniques.
  • Can do attitude: You will want to find solutions, to overcome issues, and to be willing to roll up your sleeves to get the job done.

Work Level: Experienced Colleague

Recruiter: Amy Curtis

Location: London (hybrid / flexible working)

Closing Date: 05/04/2023

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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