Intern (Digital Projects)

3 weeks ago

London, Greater London, United Kingdom European Bank for Reconstruction and Development Full time


Requisition ID
34077

Office Country
United Kingdom

Office City
London

Division
Communications Department

Contract Type
Intern

Contract Length
12 months

Posting End Date
21/11/2023

Purpose of the job

The Interns, Digital Projects (3 roles) will providesupport to a one-year project that will deliver a new corporate website, staff intranet and associated technology platforms.

is the Banks flagship website and is due to be redesigned and rebuilt in a project that begins in January 2024. As the primary shop window for the organisation, the new website will introduce a modernised online presence for the EBRD and deliver a range of new digital functionalityfor audiences. On the back officeside, this project will also cover the implementation of a new suite of content management software to supportthe newoutput.

These are hybrid working roles, with the Interns expected to spend a minimum of 2.5 days in our London office with the optionto work remotely at other times.

All threeInterns will support the project with a set of general duties including:

  • Deep familiarisation with all facetsof the existing and new software systems, as well as subject matter for the new website
  • Liaise with stakeholders across the business to coordinate content requirements and manage their involvement in the project
  • Learning to use the web content management system (CMS) to publish, prepare and test web content
  • Managing and editing images for online use (cropping, image correction, metadata tagging etc)
  • Assistingwith basic project management and admin tasks around coordination of web content
  • Act as expert in the new systems, helping to train others and coordinate training sessions and change management activities
  • Act asambassador for the project, helping to informothers and raise awareness as needed

In addition to the above general duties:

Twoof the Interns will have a focus on content migrationand creation, which entails:

  • Deep familiarisation with the structure, taxonomyand general editorial setup of the new website
  • Constructing and publishingweb pages in the CMS
  • Reviewing, organisingand adding metadata todocumentsinthe website
  • Quality-checking content that has been migrated automatically
  • Migrating images and video files where needed

Oneof the Interns will have a focus on testing, which entails:

  • Liaising with developers and other project colleagues to quality-check the functionality of website components duringsystemdevelopment
  • Helping to coordinate and track the overall testing / signoff process and ensure that the delivered website functionality is fully covered off and aligns with expectations
  • Checking content accuracy, broken links, click paths and other quality-control aspects of the new website

Please note:

  • Taking into accountthe above description of the two slightly different sets of Intern duties, please ensure that your cover letter notes whether you would like to be considered for one of these specifically, or both.
  • These positions are not technicalper seand do not require coding / development skillsbut rather a general aptitude for using technology.
  • These positions do not require creative writing / journalismand whilst they call for strong editorial and communication skills, these roles would not suit candidates looking for an editorial or writing position
  • EBRD internships are fully paid positions.

Knowledge, Skills, Experience and Qualifications(all roles)

  • Experience in a role where one or more enterprise computer platforms were used, for instance CMS,CRM, analyticsor emailmarketing systems
  • Excellent attention to detail in all areas of work
  • Proven experience of working in a fast-pacedenvironment and collaborating with a broad range of colleagues and external parties
  • Strong computer literacy, general aptitude for learning new technologyandwillingness to learn to use several software platforms quicklyand to a high level
  • Basic proficiencyin Photoshop or similar image-editing tools
  • Enthusiasm for using websites and digital channels tocommunicate ideasand showcasebusiness impact
  • A highly collaborative approach and willingness to work within a close-knit team, whilst also being able to work independently where needed
  • Excellent communications skills and written English
  • Interest and enthusiasm for the EBRDs mission, mandateand areas of work
  • Ability to operateconsistently within business guidelines and ethics and work sensitively in multicultural environments, building effective working relations with colleagues and external contacts
  • Resilience and calmness when working under pressure, managing multiple tasksand responding to changing priorities in a sometimes-unpredictable project environment
  • Analytical mindset and capacityto problem-solve and contribute ideas and suggestions to improve processes
  • Valuable but non-essential additionalextra skills and experiences would include
  • Experience in a role involvingweb development / media / communications / digital output
  • Fluency in additionallanguages
  • Experience of using Adobe or Oracle content management tools
  • Understanding ofAgile project management
  • Experience of working in a mid-size corporate environment
  • Experience of working with offshore teams
  • Any experience around data management and visualisation

Please include a cover letter with your CV, indicating why this role appeals to you?

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

The EBRD environment provides you with:

  • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
  • A working culture that embraces inclusion and celebrates diversity;
  • An environment that places sustainability, equality and digital transformation at the heart of what we do.

Diversity is one of the Banks core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.




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