Know Your Client

2 weeks ago

Birmingham, Birmingham, United Kingdom AMS Deutsche Bank Full time
AMS is the world's leading provider of Talent Acquisition and Management Services. Our Contingent Workforce Solutions (CWS) service, partner with Deutsche Bank to support contingent recruitment processes


On behalf of Deutsche Bank, we are looking for a KYC QA Analyst for an initial 6-month contract based in the Banks Birmingham Office, on a hybrid working model of 3 days per week in the office and the rest of the week working from home.

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries.

Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific.


There are four business divisions:
the Corporate Bank, the Investment Bank, the Private Bank, and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks.

'Together we're sharing new perspectives and transforming what it means to be a bank.


Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking.

The 1 LoD "Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DB's KYC files reviewed meet the standards defined in the KYC Policy.

Your Key Responsibilities

  • Operate as a KYC Quality Assurance SME with the global KYC QA function.
  • Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files.
  • Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types.
  • Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
  • Partner with CLM & AFC QA teams to improve KYC standards.
  • Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.
  • Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams.
  • The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
  • Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
  • The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g. industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management.
  • They communicate all changes relating to operational requirements, which impact on relevant processes and controls; ensuring understanding by the relevant target audiences.
  • The Operations Expert acts as a Subject Matter Expert (SME), specialising in KYC & AML.

Your Skills and Experience:

  • Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required.
  • Excellent interpersonal skills including superior verbal and written communication skills.
  • Experience with investment banking clients and with preferably with risk and complex client entity structures.
  • Effective communication, organisation, prioritisation, and interpersonal skills.
  • Ability to work to high standards and under strong time constraints.
  • The ability to utilise your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues.
  • The ability and willingness to work independently is required.
Deutsche Bank's Values

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance.

We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

This client will only accept workers operating via a PAYE engagement model.


AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service.

If you are successful in your application for this role, your contract will be via Giant.


AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

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