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Library Assistant

4 months ago

Verwood, Dorset, United Kingdom Connect2Dorset Full time

Job Title: Library Assistant

Location: Verwood

Contract Type: Temporary

Salary: ph

About Us

Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role

You will be part of a team who are passionate about working in the heart of the community, providing universal access to information, knowledge, learning and literacy.

This a very rewarding role which will provide an opportunity to make a difference, inspiring and empowering your local community by providing access to books and digital resources for information and pleasure. Enabling people to enjoy cultural events, acquire lifelong learning skills, improve their health and wellbeing, and combat social isolation.

What you can expect:

  • As a first point of contact, you will be delivering excellent customer service through greeting customers; making them feel welcome and meeting the requirements of the individual and the local community.
  • Using your high levels of organisation and creativity, you will organise stocks (books) and create eye-catching / vibrant presentation displays.
  • You will use your digital skills to help customers access digital library services and personal online services on library computers or customers' own devices.
    Assist service users with hiring books.

Who we are looking for:

Using good verbal and written communication skills, you will provide excellent customer service when resolving and responding to a variety of enquiries.
You will be able to demonstrate a passion about reading and an ability to help customers access information.
You will be a confident user of digital resources including apps and demonstrate an ability to resolve digital queries.

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.