Director of Student and Academic Services

2 weeks ago

Norwich, Norfolk, United Kingdom UNIVERSITY OF EAST ANGLIA Full time

Vice-Chancellor's Office

Ref: ALC1479

Salary upwards of £90k per annum

Pending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and strategy.

This is a critical new strategic role within the Vice-Chancellor's Office (VCO) being offered on an indefinite basis to ensure the provision of excellent and efficient services, in partnership with the Chief Operating Officer and the Pro-Vice-Chancellor Student Experience and Education so that the University maintains and improves its competitive position in delivering an excellent student experience. Working as a key member of and reporting to the new Chief Operating Officer's team, the successful candidate will demonstrate an outstanding understanding of and commitment to the student experience and continuous improvement to ensure the success of our student body.

You will provide strategic leadership and lead the operational management of Student and Academic Services. The team comprises: Academic Services (including the Learning and Teaching Service), Student Services and Student and Graduate Success. A key objective is to bring these teams together and deliver an integrated and student-focused service which is effective and successful. The Vice-Chancellor's Office oversees a number of student lifecycle areas on behalf of the University including administrative support and guidance for students and staff in the delivery and assessment of taught programmes; the regulation, quality and standards of our degrees and awards, appeals and complaints; timetabling and the student records system; all aspects of student services, wellbeing and welfare and the graduate and student success activity.

You will have a track record of successful delivery and have a focus on service transformation and a commitment to informed debate, corporate decision-making and collective accountability as well as individual ownership.

This full-time post is available on an indefinite basis.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefits page.

Closing date: 31 May 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

  • Director of Student and Academic Services

    2 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Pending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and strategy.This is a critical new strategic role within the Vice-Chancellor's...

  • Director of Student and Academic Services

    1 month ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Pending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and strategy.This is a critical new strategic role within the Vice-Chancellor's...

  • Academic Manager

    2 weeks ago

    Norwich, Norfolk, United Kingdom INTO University of East Anglia Full time

    INTO's mission: Transforming international student academic and career success through winning university partnerships.INTO University of East Anglia are looking to recruit an Academic Manager to provide first class academic leadership, management and pastoral provision for Foundation Science pathways. You will support the academic success and onward...

  • Academic Manager

    4 weeks ago

    Norwich, Norfolk, United Kingdom INTO University of East Anglia Full time

    INTO's mission: Transforming international student academic and career success through winning university partnerships.INTO University of East Anglia are looking to recruit an Academic Manager to provide first class academic leadership, management and pastoral provision for Foundation Science pathways. You will support the academic success and onward...

  • Academic Support Officer

    2 days ago

    Norwich, Norfolk, United Kingdom INTO University Partnerships Full time

    Academic Support OfficerLocation:INTO University of East AngliaSalary:From £25,853 depending on experienceContract type :Permanent, Full-timeINTO's mission: Transforming international student academic and career success through winning university partnerships.We are looking to recruit an enthusiastic Academic Support Officer to join our team at INTO...

  • Operations Manager, Student Services

    1 day ago

    Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Fixed term contract/secondment opportunity for 6 years. We are looking for an experienced strategic leader to help us to develop and deliver ambitious plans to establish the East of England RRDN. Along with 11 other Regional Delivery Networks and a Network Coordinating Centre, this will form the NIHR Research Delivery Network. The new NIHR Research Delivery...

  • Operations Manager, Student Services

    2 days ago

    Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    NIHR Regional Research Delivery Network (RRDN)Operations Director (NHS AfC: Band 8d) - NIHR Regional Research Delivery Network - Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Norwich University Hospitals NHS Foundation Trust – Norwich, Norfolk Fixed term contract/secondment opportunity for 6 years. We are looking for an...

  • Cleaners (Academic) (Gg614)

    2 days ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Estates and Facilities DirectorateCleaning and Grounds DepartmentCleaners (Academic) (Weekend and weekday opportunities available)Ref: GG614Salary on appointment will be £19,898 per annum pro rata (£10.55 per hour)Would you like to become part of the University Cleaning Team? If so, we would love to hear from youExciting opportunities have arisen for...

  • Associate Professor in Law and Co-Director of Employability

    2 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    An exciting opportunity has arisen for an Associate Professor in Law and Co-Director of Employability. You will join the UEA Law School, to help lead its outstanding employability programme focused on helping undergraduate students join the legal profession and related careers.Academic leadership is a key part of this role and as such you may be expected to...

  • Associate Professor in Law and Co-Director of Employability

    4 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    An exciting opportunity has arisen for an Associate Professor in Law and Co-Director of Employability. You will join the UEA Law School, to help lead its outstanding employability programme focused on helping undergraduate students join the legal profession and related careers.Academic leadership is a key part of this role and as such you may be expected to...

  • Student Life Adviser

    4 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Part-time 0.6FTE/21.75 hours per week Starting salary from £24,715 per annum (pro rata), dependent on skills and experience, with an annual increment up to £28,131 per annum (pro rata)You will be a member of the Student Life Team and will see students for individual appointments, drop-ins and group sessions to provide advice, guidance and support covering...

  • Student Life Adviser

    2 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Part-time 0.6FTE/21.75 hours per week Starting salary from £24,715 per annum (pro rata), dependent on skills and experience, with an annual increment up to £28,131 per annum (pro rata)You will be a member of the Student Life Team and will see students for individual appointments, drop-ins and group sessions to provide advice, guidance and support covering...

  • Student Officer

    2 days ago

    Norwich, Norfolk, United Kingdom Norwich Study Centre, Flying Classrooms Full time

    Ahead of the busy summer period, we are looking to recruit a Student Officer to work in our office team. This is a part-time position with the possibility of increasing to full-time, particularly during the summer.This is an on-site role based in our language school in Norwich. The Student Officer will work alongside the Office Manager, Director of Studies,...

  • Director of Admissions, Recruitment

    1 month ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Pending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and strategy. The Director of Admissions, Recruitment and Marketing (ARM) will...

  • Director of Admissions, Recruitment

    2 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Pending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and strategy. The Director of Admissions, Recruitment and Marketing (ARM) will...

  • Student Sport Administrator

    4 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Starting salary from £24,128 per annum (pro rata), dependent on skills and experience, with an annual increment up to £24,693 per annum (pro rata).An exciting opportunity has arisen for a Student Sport Administrator to join the UEU+Sport Department of the SportsparkYou will provide administrative support to 'uea+sport', a department within the Sportspark...

  • Student Sport Administrator

    2 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Starting salary from £24,128 per annum (pro rata), dependent on skills and experience, with an annual increment up to £24,693 per annum (pro rata).An exciting opportunity has arisen for a Student Sport Administrator to join the UEU+Sport Department of the SportsparkYou will provide administrative support to 'uea+sport', a department within the Sportspark...

  • Student Recruitment Manager

    4 weeks ago

    Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Starting salary from £36,333 per annum, dependent on skills and experience, with an annual increment up to £43,155 per annum.We are seeking a self -motivated team player to manage our team of Higher Education Advisers and develop some of the strategic agenda of our UK schools' liaison programme. You will have experience of writing and implementing...

  • Director of Admissions, Recruitment and Marketing

    2 weeks ago

    Norwich, Norfolk, United Kingdom UNIVERSITY OF EAST ANGLIA Full time

    Vice-Chancellor's OfficeRef: ALC1480Salary upwards of £90k per annumPending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and...

  • Director of Admissions, Recruitment and Marketing

    1 month ago

    Norwich, Norfolk, United Kingdom UNIVERSITY OF EAST ANGLIA Full time

    Vice-Chancellor's OfficeRef: ALC1480Salary upwards of £90k per annumPending the launch of the new strategy and the appointment of the new Chief Operating Officer (COO) a number of senior posts were filled as interim. With the arrival of the new COO and the creation of her new team, this is an exciting opportunity to be part of the new COO vision and...