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Social Work Service User Co-ordinator

3 months ago

Thamesmead, Greater London, United Kingdom University of Greenwich Full time

Part Time Hours: 0.4 FTE (14 hours per week)

Contract Type: Fixed Term - 22 Months

Interview Date: To be confirmed

The School of Human Sciences is looking to recruit a part-time Service User Co-ordinator. In this post you will be expected to have excellent administration and communication skills. The role consists of working closely with the academic staff in the Social Work team and with members of the public who have lived experience of the social work system in the UK. This position is 0.4FTE and offered as a 22 month fixed term position.

The School of Human Sciences is based within the fantastic and newly refurbished Dreadnought building on the World Heritage site at the Old Royal Naval College, Greenwich. As part of the long-term plan for the school we are investing in the Social Work portfolio and social work service users are an important part of the wider team. As part of this investment, we are looking to appoint a dynamic and engaged colleague to help support the social work team to work efficiently with services users to maximise their input and valuable lived experience in a way that enriches students experience and achievements

You will be joining a School and Faculty that is building a strong interdisciplinary and cross-professional approach to solving the grand challenges facing society. We are looking for colleagues who will have a commitment to maintaining and building the University's excellence in teaching and learning.

The school has an active and growing research and knowledge exchange base. The University has also been awarded GOLD TEF rating reflecting our excellent teaching and learning. The school was nominated as 'School of the Year' in the Student Led Teaching awards, 2023.

  • We are looking to recruit an individual with a track record of supporting others to achieve high quality outcomes, ideally with experience in the education or social work sector.
  • We aim to be an equal opportunities employer and welcome applications from all sections of the community.
  • Informal enquiries can be made to Dr Charlotte Jeavons (Head of School); email: and telephone:

Should you have any queries please contact the People Directorate Team on

We operate a hybrid working policy, as set out in the University's Working Principles and Guidelines.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful.

Academic Career Pathways

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management.

Further details:



Job Description & Person Specification

£23,700 to £25,742 plus £5,269 London weighting per annum, pro-rata