Leisure Assistant

2 weeks ago

Hook, Greater London, United Kingdom Elite Hotels Full time

Health club and Leisure Assistant Overview:

The role will work closely with other Leisure Assistants and also Beauty Therapists to ensure excellent customer service is delivered to all those visiting the Hotel and spending time within the Healthclub facilities.

You will ensure the customer experience is as relaxing as possible with aiding them in receiving room service or taking orders. Reporting to the Senior Team within the department and liaising with the Leisure and Salon staff, communication is a key skill in this department and between other departments as it allows everything to run smoothly.


Health club and Leisure Assistant Key Responsibilities:

Opening and closing of the Leisure Club and Beauty Room.
Showing guests how to work the various fitness machines. Any guests requiring individual fitness to be taken and fitness expert to be booked.
Ensure the safe use and cleanliness of the facilities which includes the fitness studio, courtyard area, swimming pools, saunas, solarium, changing rooms including lockers and leisure cupboard.
Monitor and replace towels for the leisure area and outdoor pool, ensuring that dirty linen is taken/or put out for collection for the laundry. (This could mean 4 times a day or as and when required)
Deal with any membership enquiries and promotion of the Health Club and Hotel. This may include show rounds of potential members and staff etc.
Maintain the appearance of the outdoor and indoor pool area
Netting the pool
Providing high level customer service to pool and leisure guests
Personal appearance and hygiene should comply with the hotel policy; uniforms should be treated with utmost care, maintaining a smart appearance at all times.
Carry out fire procedures and regulations as laid down in the hotel fire plan.
To be aware of the need to observe Health and Safety at Work and hygiene regulations and to advise management of any irregularities.
To be a point of contact for members and pamper day clients, to help throughout their day if salon staff are unavailable.
To promote the use of the Health Club facilities to all hotel guests.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

  • Leisure Assistant

    2 weeks ago

    Hook, United Kingdom Elite Hotels Full time

    Health club and Leisure Assistant Overview: The role will work closely with other Leisure Assistants and also Beauty Therapists to ensure excellent customer service is delivered to all those visiting the Hotel and spending time within the Healthclub facilities. You will ensure the customer experience is as relaxing as possible with aiding them in receiving...

  • Leisure Assistant

    3 days ago

    Hook, United Kingdom Elite Hotels Full time

    Leisure Assistant - Hook, Hampshire The role will work closely with other Leisure Assistants and also Beauty Therapists to ensure excellent customer service is delivered to all those visiting the Hotel and spending time within the Healthclub facilities. You will ensure the customer experience is as relaxing as possible with aiding them in receiving...

  • Leisure Assistant

    2 weeks ago

    Hook, United Kingdom Elite Hotels Full time

    Leisure Assistant - Hook, HampshireThe role will work closely with other Leisure Assistants and also Beauty Therapists to ensure excellent customer service is delivered to all those visiting the Hotel and spending time within the Healthclub facilities.You will ensure the customer experience is as relaxing as possible with aiding them in receiving room...

  • Leisure Assistant

    6 hours ago

    Hook, Hampshire, Hampshire, United Kingdom Elite Hotels Full time

    Leisure Assistant - Hook, Hampshire The role will work closely with other Leisure Assistants and also Beauty Therapists to ensure excellent customer service is delivered to all those visiting the Hotel and spending time within the Healthclub facilities. You will ensure the customer experience is as relaxing as possible with aiding them in receiving room...

  • Facilities Assistant

    1 month ago

    Hook, United Kingdom Reed Business Support Full time

    **Are you a college leaver looking to gain some working experience? Are you looking for flexible working hours to work around other commitments?** REED Facilities are actively recruiting on behalf of the largest catchment school in Hampshire for a **Facilities Assistant**. This is an excellent opportunity for an individual with an interest in **Sports &...

  • Food & Beverage Assistant - Hook, Hampshire

    5 days ago

    Hook, United Kingdom Elite Hotels Full time

    Food & Beverage Assistant - Hook, HampshireJoin our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity...

  • Food & Beverage Assistant - Hook, Hampshire

    1 day ago

    Hook, United Kingdom Elite Hotels Full time

    Food & Beverage Assistant - Hook, HampshireJoin our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity...

  • People Insights

    3 days ago

    Hook, United Kingdom Serco Plc Full time

    Hook (hybrid) Occasional travel to Serco sites and locations Full Time, Permanent Competitive salary plus benefits Serco is a leading global services provider committed to delivery essential public services across Defence, Health, Justice & Immigration, Citizen Services, Transport, Leisure and Environmental. We are currently looking for a People Insights &...

  • People Partner

    3 days ago

    Hook, United Kingdom Serco Plc Full time

    People Partner - Risk & Compliance Hook (hybrid) Occasional travel to Serco sites and locations Full Time, Permanent Competitive salary plus benefits Company car/allowance Serco is a leading global services provider committed to delivery essential public services across Defence, Health, Justice & Immigration, Citizen Services, Transport, Leisure and...

  • P2P Global Process Manager

    1 day ago

    Hook, United Kingdom Serco Full time

    P2P Global Process Manager  Hybrid – Attached to Hook, Hampshire with 2 days per week in the office Full Time, 9 Months Fixed Term £, - £, (dependent on experience) This is a newly created role that presents a fantastic opportunity to drive significant improvements for Serco. Join our international business as a P2P Global Process Manager, part...

  • Store Team Member

    4 days ago

    Hook, United Kingdom Home Bargains Full time

    Job Introduction Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile. Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store...

  • Data Architect

    4 days ago

    Hook, United Kingdom Serco Full time

    Data Architect Home Based – attached to either Solihull or Hook Occasional travel across UK for meetings/visits Full Time, Permanent (.5 hours per week) £, - £, per annum plus benefits Serco are a leading global services provider committed to delivery essential public services across Defence, Health, Justice & Immigration, Citizen...

  • Food Production Operatives required immediate start

    2 days ago

    Hook, Hampshire, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    No CV to hand? No problem!We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! With your support as a Part Time Food Production Operative atthe Longbridge Mill, everything will run smoothly! You’ll make sure the kitchen is stocked up, clean, tidy and...