Waitress (1 year relevant experience required)

4 weeks ago

London Central, United Kingdom The Langham Hotel London Full time
Waiter
Palm Court

The Langham, London; Europe's first Grand Hotel and Forbes 5 rated property, is currently recruiting for a Waiter Waitress in our Palm Court lounge.

The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago.

In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

As a Waiter, your main role will be to:
welcome guests in a friendly and engaging manner
demonstrate excellent knowledge of food and beverage menus to guests
provide prompt, friendly and efficient service
personalise and engage with guests at every opportunity
maximise sales opportunities, upsell where appropriate
create an emotional engagement with guests, thus creating exceptional memories
be responsible for ensuring bills are dealt with accurately
maximise service delivery opportunities

Do you have? - excellent knowledge of food & beverage, in particular afternoon tea
previous experience in a similar 5 environment
flair, passion and a conscientious attitude
confidence, professionalism and engaging personality
ability to think outside of the box to surprise and delight our guests
excellent attention to detail
clear conversational English language, knowledge of foreign languages is beneficial

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:
paid overtime
28 days of holiday (including Bank Holidays)
discretionary service charge
meals on duty
uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
complimentary accommodation at other Langham Hotels
discounted accommodation at The Langham, London
discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
a subsidised taxi journey (GBP20) for any shift you are scheduled to work between 00:00 and 05:00hrs
pension plan
life insurance
eye test vouchers
cycle to work scheme
season travelcard loan
colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
two staff parties per year and a number of colleague social and community events


Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands.

It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer.

We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriagecivil partnership status or pregnancy and maternity status.

Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London's Original Grand Hotel and flagship of t.

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