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Senior Project Support Officer in Nantgarw
4 months ago
Due to a recent promotion, the HEIW Planning and Performance team are looking to recruit a permanent Senior Project Support Officer to provide project, administrative and communications support across all areas of the team's work.
We are looking for someone who is organised, proficient in the O365 suite of tools, has excellent communications skills, and can build relationships across a wide range of stakeholders.
This role is within a central enabling team and provides a great opportunity for exposure to multiple areas of the organisation and skills development in areas of work that are central to the NHS Wales transformation agenda.
Main duties of the job
- Provide secretarial and clerical support to the Assistant Director, senior managers, and other staff in the team.
- Lead and co-ordinate secretarial and clerical functions across the department.
- Manage own workload in response to changing priorities, referring to manager and senior team when needed, and highlighting where actions are required outside own area of responsibility.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Qualifications and Knowledge
Essential criteria
- NVQ level 4 Diploma in Business Administration or equivalent experience
Desirable criteria
- Knowledge of techniques for planning, monitoring, and controlling projects.
Experience
Essential criteria
- Experience of working within a demanding/high intensity administrative setting
- Experience of successful team working
Desirable criteria
- Experience of project management
- Experience of working within the NHS or other public sector body.
Skills and Attributes
Essential criteria
- Developed interpersonal skills with the ability to build relationships at all levels
- Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
- Ability to work autonomously and equally effective as part of a multidisciplinary team
- Ability to work autonomously and equally effective as part of a multidisciplinary team
Desirable criteria
- Advanced IT skills in a range of desktop applications e.g., Excel, Power BI
Other
Desirable criteria
- Welsh Speaker (Level 1) or willingness to work towards