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Supply Chain Administrator
3 months ago
Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for a Supply Chain Administrator on a fixed term contract basis(1 year, with potential for longer).
Overall Purpose:
- To manage relationships with our customers and facilitate a highly effective customer journey from the point of order to the shipping of goods, in conjunction with the Production Controller, Buyers and Stores Team whilst achieving KPI's such as 'On-Time-Delivery-In-Full' and identifying opportunities for improvement.
Key Duties:
- Effective management of relationships with customers and colleagues.
- Transactional administration including data input.
- Sales order processing, monitoring and reporting.
- Issue order books and shipping schedules to customers.
- Manage customer enquiries and disputes and apply a proactive approach to problem solving.
- Expedite any items that are required for urgent shipments working with all departments to ensure customer requirements are met.
- Prepare reports by collecting, analysing, and summarizing information and trends.
- Participate in continuous improvement activity.
- Participate in daily meetings to communicate sales data and to maintain an awareness of potential influencing factors to incorporate into order schedule for customers.
- Contribute to sales forecasting and participate in weekly planning meetings.
- Work collaboratively with the Production Controller to manage sales orders, processing and ordering.
- Monitor KPI activity (including Order Book KPI's) and strive to improve achievement of targets and produce reports for relevant stakeholders.
- Write and update Standard Operating Procedures (SOPs) and train against them.
- Manage the recording and exchange of information and documentation using Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint).
- Adhere to all Health and Safety legislative and operational requirements.
Key Requirements:
- Advanced Microsoft Office experience and ability.
- Strong administrative acumen and data management/input experience.
- High attention to detail and accuracy.
- Demonstrable relationship management.
- Excellent communication skills.
- Ability to manage deadlines and conflicting priorities.
The Package:
- 25,000 per annum.
- Office working hours, Monday-Friday.
- Company pension scheme.
- 33 days holiday in total.
- Performance bonus potential.
- Healthcare plan.
- Plus some great additional benefits.
