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Operations Manager
4 months ago
Job Number
Job Category Rooms & Guest Services Operations
Location Delta Hotels Huntingdon, Kingfisher Way, Huntingdon, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures the Rooms and Food & Beverage operations meet the brand's target customer needs, ensures associate satisfaction, focuses on growing revenues, and maximizes the financial performance of the department. Supports the Multi-property General Manager with the development and implementation of hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and associates and provide a return on investment to the owner and Marriott International.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
- Previously held role at HOD or Operations Manager level within a busy food and beverage or rooms environment hotel.
- Fully conversant with all Delta Hotels by Marriott Brand Standard operating procedures
- Leading Operations Team
- Managing Property Operations Function(s)
- Managing and Monitoring Activities that Affect the Guest Experience
- Managing Profitability
"Take care of your employees and they'll take care of the guests" is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.
In addition to the fantastic benefits you would expect from a brand of our calibre, Delta Hotels by Marriott Huntingdon will offer you the following:-
- Great training & advancement opportunities
- Bonus scheme
- 23 days holidays (plus Bank holidays) which increases with length of service
- Free meals on duty
- Pension scheme
- TakeCare Wellbeing Programmes
- Complimentary on site parking
- Private Healthcare
- Discounted Leisure Club membership
- Hotel Room and Food and Beverage Discounts with Marriott brands worldwide
- Marriott Benefit Hub Access
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
