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Fiduciary Technician - Witham - Hybrid

Guy Carpenter is a global leader in reinsurance broking, strategic advisory services and industry-leading analytics. A great opportunity to join a newly established team who are responsible for the accounting and settlement duties through the investigation and resolution of aged and or complex matters within Guy Carpenter (CSS)

We are open to experience from a broad range of roles within the reinsurance or insurance sectors, but you will need significant experience of accounting and settlement activities to be successful within this role.

What can you expect?

• Take responsibility for own workload, including where necessary definition of cases and associated issues. You will work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required
• To partner with the Operations Specialists to support with root cause analysis and developing improved process, protocols and behaviours to improve outcomes in the future
• Furthermore provide expertise on reinsurance coverage assessment, processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.

What you will be rewarded with:

• Good work life balance with a competitive salary.
• Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.
• 27 days' holiday with the option to buy or sell up to 5 days per year.

We will rely on you to:

• Maintain at all times a strong focus on the resolution of issues for clients and CSS in the broadest terms. Ensure actions taken are meaningful to conclude issues or develop traction to do so.
• Liaise effectively with CSS and Guy Carpenter client facing colleagues where necessary to ensure a coordinated approach is taken.
• Ensure clear audit trail in relation to work undertaken, especially complex and/or historic matters.
• Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management such as utilisation of reserves or application of Guy Carpenter credit write back policy and/or processing of complex accounts.
• Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives.
• Take management of the most complex client base, which includes unique lines of business, program structures and reinsurance reporting requirements.
• Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.

What you need to have:

• Knowledge of Reinsurance concepts and principles, laws and regulatory requirements (i.e,FCA) and general business trends.
• Track record of successful client account management, relationship management, engagement and development.
• Successful management of workload; able to manage expectations of all clients and stakeholders.
• Inquisitive mind and highly developed problem solving skills
• Data management and analytical skills.

What makes you stand out:

• Significant experience of Insurance or Reinsurance accounting and settlement activities.
• Demonstrable record of accomplishment of successful financial remediation or issue resolution including commercial or similar negotiation.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment
• Consistently provide guidance by mentoring and/or training colleagues.
• Consistently deliver superior client service.

GUY CARPENTER

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.

Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.